People Experience Specialist

Job Title: Specialist, People Experience – NA Department: People & Culture Reports To: Sr Manager, People & Culture – NA FLSA Status: Exempt SVP Worldwide is the world’s largest consumer sewing machine company, proudly home to the iconic brands SINGER®, HUSQVARNA® VIKING®, PFAFF®, and CREATIVATE™. Together, our brands represent nearly 500 years of combined leadership, empowering sewists around the world, and shaping the evolution of sewing for generations. Our purpose is clear: to create, elevate, and celebrate sewists around the world. With global operations spanning R&D, manufacturing, distribution, and sales, SVP Worldwide brings together heritage craftsmanship and modern innovation to serve a worldwide community of makers. Our expanding portfolio includes sewing and embroidery machines, accessories and notions, garment care, and creative software — offering meaningful opportunities to innovate, collaborate, and make an impact. Guided by our values — customer-first thinking, curiosity and creativity, inclusion, and transparency — we’re building a connected, inclusive culture where people can grow their careers while helping define the future of sewing.

POSITION SUMMARY:

The People Experience Specialist is the key to shaping the team member journey, handling duties from candidate engagement and onboarding to ongoing experience within the company. Responsibilities include managing and improving onboarding, supporting employer branding, and enhancing internal communications. The ideal candidate is digitally savvy, contributing to HRIS implementation and maintaining our people experience portal. This dynamic position requires a detail-oriented communicator who thrives in a fast-paced environment with multiple priorities.

RESPONSIBILITIES:

Culture & Employer Brand Monitor, respond to, and manage employee review insights on platforms such as Glassdoor and Indeed, analyzing data toidentifyquarterly themes and recommend action items based off the data. Collaborate with the People & Culture and Marketing teams to enhance the company’s presence and reputation on external review sites. In partnership with theSr Manager, Talent Acquisition & Analytics, develop strategies to encourage team member engagement and activation within review platforms in a transparent and authentic manner. Support Company Career Page enhancements & updates. Model and reinforce company values by co-leading the organization’s culture committee. Own the employee onboarding experience to ensure a comprehensive and cohesive introduction to the company and our culture. Develop & own an orientation process for new or recently promoted People Leaders. Coach & collaborate with Hiring Leadersregardingcompletion of onboarding tasks to support a smooth and engaging experience. Manage the internal and external onsite interview coordination, ensuringtimelyand professional candidate communication and experience. Manage all necessary preboarding activities andfacilitateNorth America orientation. Initiate background and reference checks, ensure completion of new hire paperwork andcreate offerlettersasneeded. Manage the Global onboarding of all global new hires within the HRIS & OKR platforms to drive database integrity. Serve as the main point of contact for new hires from pre-boarding through the first90 days. Act as a strategic support resource to Talent Acquisition during peak recruiting cycles, exercising judgement to take onadditionalTA responsibilities tomaintainhiring momentum and candidate experience standards. Stay informed about industry trends and best practices to enhance onboarding and communication strategies. Serve as back up to the Sr Manager Talent Acquisition & Analytics when high volume of requisitions – screening candidates and manage positive interview experience for candidates – along with people dashboard metrics and ad hoc reporting. Lead and/or collaborate on othercandidatesexperience tasks and projects. HR Business Partner Support Serve as a consultative People & Culture partner to people leaders by providing guidance on employee experience, onboarding effectiveness, and engagement trends. Collaborate with People & Culture partners (e.g., HR Business Partners, Talent Acquisition, Total Rewards) to ensure alignment and consistency across the team memberlifecycle. Partner with the Total Rewards Specialist to manage digital personnel files to ensure compliance with legal, regulatory, and company record-retention standards, escalating risks and providing recommended corrective actions. Participate in the design, rollout, and adoption of processes and change initiatives. Partner with HR Business Partners to support employee offboarding activities, ensuring documentation, system updates, and compliance requirements are met. Internal Communications Manage and collaborate with regional leaders to deliverthemonthly Company Newsletter. Partner with new hires to gain bios to incorporate within our monthly global internal company newsletter. Leadinternal communicationsby planning, testing,and distributingHR related internal communications as needed. Manage all company HR inbox and collaborate with applicable HR members to resolve/answer team member inquiries. Owncommunicationand engagementacross the organization's social networking platforms, such as Viva Engage and Microsoft Teams. Maintain, update, and distribute global org charts as needed. HR Technology/Systems & Employee Resources Maintain and continuously update the Global People & Culture SharePoint site to ensure all employee resources, documentation, andHR contentremainaccurate, well-organized, and easily accessible for team members across regions. Collaborate with cross-functional teams to ensure that internal documentation is user-friendly and gain feedback to continuously enhance the platform of information. Support the implementation and optimization of the HRIS platform, including data migration, testing, and user training. Act as a point of contact for employee inquiries and issues related to HR technology tools. Proactivelyidentifygaps, risks, and areas of concern within processes and employee experience to partner withPeople & Culture leadershipto recommend and implement improvements. Run and distribute reporting on a back-up basis for the Sr Manager Talent Acquisition & Analytics. THE EMPLOYER RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION.

REQUIREMENTS AND PREFERRED EXPERIENCE:

Bachelor’s degree in Human Resources, Communications, Business Administration, or a related field, or 5 years of equivalent work experiencerequired. 4+ years of experience in recruiting coordination, onboarding, HR operations, or internal communicationsrequired. Experience with HRIS platforms, including intranet tools and internal communication platforms. Employer Brand support experience preferred. Content creationexperiencepreferred.

SKILLS, ABILITIES AND KNOWLEDGE:

Ability to effectively communicate; excellent written and verbal communication skills. Effective organizational skills with attention to detail. Ability to work in a fast-paced environment and adapt quickly to change; demonstrates learning agility. Proven ability to work independently and collaboratively within a high performing team. Willingness to develop, is self-aware, and open to feedback. Ability to develop, engage, and maximize performance and potential within others/team. Ability to maintain confidentiality and handle sensitive information.

WE OFFER YOU:

Full benefits package; medical, dental, vision 401k plan Competitive PTO accrual as well as additional wellness days Work environment that harbors a culture of collaboration and community Learning and development opportunities

PHYSICAL REQUIREMENTS:

You must be able to complete all physical requirements of the job with or without reasonable accommodation, including: Occasionally move about inside the office to access filing cabinets, meeting rooms, copier/printer, etc. as well as having the ability to remain in a stationary position most of the time. Must be able to communicate effectively through multiple forms of technology (including Social Media Platforms) with telephone and computer. Must be able to receive and convey information. Must be able to remain in a stationary position 50% of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Repetitive motions such as lifting and turning Communicate with customers via telephone and computer. Must be able to receive and convey information. Required to lift, retrieve or reposition products weighing up to 50 pounds.

WORK ENVIRONMENT/LOCATION/FLEX ARRANGEMENT :

SVP Worldwide offers a fast-paced and ever-changing environment. This position will be hybrid – willingness to commute to our office location a minimum of three (3) days a week and work remotely from a home office the other days. Works in an office environment and at times may travel for business related meetings or events. Works in an office environment. The noise level in the facility is usually moderate. The worker is subject to being in front of a computer and on the phone throughout the day. Why You Will Love Being a Part of the SVP Worldwide Team: We take care of our team! We offer a competitive benefit package including multiple health plan options comprised of vision and dental plans, 401K plan, life insurance, disability insurance, pet insurance, parental leave, generous employee discounts and paid time off benefits including wellbeing days. At SVP Worldwide, we celebrate diversity, equity, and inclusion and strive to employ a unique workforce that is reflective of our consumers across the globe. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. SVP Worldwide is an equal opportunity employer and makes employment decisions based on merit and qualifications. SVP Worldwide prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. In The News: In 2021, SVP Worldwide was acquired by Platinum Equity ( ), a global investment firm with more than $25 billion of assets under management and a portfolio of approximately 50 operating companies that serve customers around the world. Platinum Equity has committed to fully support SVP Worldwide’s continued growth and to bring additional financial and operational resources to help accelerate the company’s efforts. #J-18808-Ljbffr SVP Worldwide