Team Lead Mental Health (Bilingual)

Assists the Program Director in the oversight of the program and provides supervision in comprehensive assessment treatment planning and in the delivery of ongoing client treatment rehabilitation and support services. Assist the program director in the day-to-day clinical operations of the ACT teams including scheduling staff work hours to assure appropriate coverage for day and weekend shifts; lead the daily organizational staff meetings and treatment planning meetings; continuously evaluate the status of clients and facilitate appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs.

Provides outreach and engagement case management crisis intervention and mental health services to CRF clients in their homes as well as in community-based sites when needed. The Team Lead oversees and may provide services using approved CRF models of treatment. The majority of the work responsibilities are supervisory in nature.

Hours : This is an exempt salaried position and must be available for on-call rotation for after-hours support to staff. Clinic hours are Monday - Friday 8:30 am to 5:00 pm.

As a Team Lead II you will :

• Assist the Program Director in the oversight of the program to include all aspects of client service delivery and staffing/management of program employees as assigned.
• Directs and coordinate the client process and treatment rehabilitation and support services of the program in coordination with the treatment team. Assigns the most appropriate staff to provide client treatment and oversees the supervision of client treatment plans.
• Oversee training and development of interns/trainees and staff.
• Ensure adequate staffing of Program and in coordination with Human Resources assists in the recruitment and hiring of staff.
• Provide outreach and engagement case management crisis intervention and mental health services as needed to provide back-up coverage to program staff.
• Perform on-call duty for crisis intervention and for staff supervision and consultation. If assigned on-call duties may include the need for services provided in the field including evenings weekends and holidays.
• Assist with managing the program and ensure compliance with all County and CRF regulations
• Assist with scheduling staff work hours to ensure all shifts are covered
• Support staff by assisting in recruiting training and supervising team members
• Supervise medical records management within the program

Benefits :

• 19 days of PTO per year; 12 paid holidays per year
• Free CEUs and training
• Monthly contribution of $100 towards qualified student loan debt and access to Public Service Loan Forgiveness Program
• Choice of medical plans with minimal employee cost/expenses and excellent coverage
• Several dental plan options; vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Employee Assistance Plan
• Employee discount program including pet insurance plans
• Opportunities for advancement and growth

Join CRFs newest team - Intensive Case Management services in South San Diego County!

Intensive Case Management (ICM) is a community-based program serving adults living with serious mental illness who require a higher level of support to achieve stability and independence. The program focuses on individuals with complex needs who may be at risk of hospitalization homelessness or disengagement from care.

ICM utilizes a multidisciplinary team-based approach to provide comprehensive individualized services in the community. Staff work closely with clients to coordinate care support access to housing and benefits assist with medication and treatment engagement and build skills to promote recovery and independence.

With smaller caseloads and a strong emphasis on outreach ICM allows staff to develop meaningful relationships with clients while delivering high-quality person-centered care. This model is designed to improve overall outcomes reduce crisis utilization and support long-term community integration.

If you need assistance completing the application please send an email to

We are an Equal Opportunity Employer

Education : Masters degree in Psychology Social Work or Counseling required

Licensure : Licensed or registered with the California Board of Behavioral Sciences required

Credentialing: If you are applying to this position as a Licensed Registered Waivered or Certified professional and are offered the position you will be required to complete the credentialing process.

Additional Qualifications and Skills

• Strong clinical skills and previous experience working with adults with severe emotional disturbance/severe and persistent mental illness in a public mental setting is required
• Minimum of 2 years of clinical experience required
• Minimum of 6 months of leadership experience required
• Ability to thrive in a fast-paced collaborative work environment and have a can-do attitude
• Bilingual Spanish is required
• A valid California drivers license in good standing personal vehicle proof of insurance and eligibility to be an approved CRF driver is required to fulfill the essential functions of this position
• Proficient computer skills including MS Office
• Able to pass criminal/background clearance

Required Experience:

Manager