Bell Captain

Bell Captain

Are you a passionate hospitality professional who thrives on providing exceptional service? Join our team as a Bell Captain and be at the forefront of creating memorable experiences for our valued guests. As the Bell Captain, you will lead a team of dedicated bellpersons, setting the standard for impeccable service and attention to detail. With your energy, enthusiasm, and natural leadership abilities, you will ensure that guests receive a warm welcome, efficient assistance, and personalized care throughout their stay. If you have a genuine passion for hospitality, excellent communication skills, and the ability to anticipate guests' needs, we invite you to become a part of our team and play an integral role in shaping unforgettable guest experiences.

Responsibilities:

• Lead and inspire a team of bellpersons, fostering a culture of exceptional service and professionalism.
• Greet and assist guests upon arrival and departure, providing a warm and personalized experience.
• Coordinate luggage handling, transportation, and guest requests promptly and efficiently.
• Maintain a high level of knowledge about the hotel's facilities, services, and local attractions.
• Ensure a seamless and efficient flow of luggage, packages, and guest belongings.
• Provide recommendations and assistance to guests, enhancing their overall stay.
• Collaborate with other departments to ensure a smooth guest experience.
• Uphold the hotel's standards of cleanliness, safety, and guest satisfaction.

Qualifications:

• Less than three moving violations in the three previous years
• No DUI convictions
• Must have current driver's license where applicable
• Read, write and speak English fluently
• Ability to communicate effectively with the public and other employees
• Familiar with local area and attractions
• One year prior Guest Services/Bell experience preferred
• Valid CDL license where applicable

Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.