Engagement Customer Representative

Job Description

Job Description

BVM Agency Inc is hiring for an Entry-Level Customer Enrollment Representative in Pittsburgh, PA!

We’re a fast-growing marketing and sales firm looking for motivated, energetic individuals to join our expanding team. This is an entry-level opportunity with hands-on training and clear growth into leadership roles.

In this role, you’ll work directly with customers in retail and event-based environments, helping them explore services, enroll, and receive a top-tier experience.

What You’ll Do:

• Serve as the first point of contact for customers in retail and event settings
• Explain products and services clearly while answering questions confidently
• Guide customers through the full enrollment process
• Support sales efforts by generating leads and following up with potential customers
• Build product knowledge to effectively match customers with the right solutions
• Track interactions and enrollments using internal systems
• Participate in daily training sessions to develop sales, marketing, and communication skills
• Work toward individual and team performance goals
• Collaborate with team members to ensure a smooth onboarding experience

What We’re Looking For:

• High school diploma or GED required (college experience is a plus)
• No experience required — full training provided
• Strong communication and people skills
• Positive, motivated, and coachable mindset
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills and willingness to learn new systems

What We Offer:

• Weekly base pay + performance-based bonuses
• Paid, hands-on training with mentorship from experienced leaders
• Fast-track advancement into leadership and management roles
• Fun, team-oriented culture with ongoing support
• Travel opportunities and networking events for top performers
• Opportunity to represent nationally recognized brands

Apply Today
Start your career in customer engagement, marketing, and sales with BVM Agency Inc. Qualified candidates can expect to hear from our team within 24–48 hours.