Leasing Professional - Moda at Monrovia Station

JOB DESCRIPTION SUMMARY

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

JOB DESCRIPTION

Property Type: Stabilized Unit Count: 261 Schedule: Weekend Availability required; Tuesday‑Saturday Requirements: 1-2 years of Leasing experience (Proficiency using Yardi, Happy Property, CRM; Experience with Customer Service & Event Planning) Essential Responsibilities Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move‑in package, and ensuring a smooth resident move‑in and lease signing. Inspects apartments prior to resident move‑in and ensures apartments are in move‑in ready condition and schedules any outstanding item to be addressed with the maintenance team. Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short‑ and long‑term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy. Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e‑mail, and other websites), and following other community‑specific marketing plans, drives, and special programs. Uses the on‑site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents. Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities. Follows‑up with prospects and new residents to ensure satisfaction by sending e‑mail, thank‑you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move‑out dates, and ensuring that lease renewal documents are signed and implemented on time. Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s). Required Licenses or Certifications Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. Incumbents must have a valid driver’s license to operate a golf cart on property. Physical Demands Stand, walk, or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Push, pull, lift, carry, or maneuver weights of up to twenty‑five (25) pounds independently and fifty (50) pounds with assistance. Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities. Work a flexible schedule, including call coverage during evenings, weekends and holidays. Compensation and Benefits The hourly pay range for this position is $22.00 - 24.50/hr (Monrovia, CA). Additional Compensation: Corporate Positions: May be eligible to participate in a quarterly or annual bonus program based on individual and company performance. On‑site Property Positions: May be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Birthday off after 1 year of service. Additional vacation accrued with tenure. On‑site team members may receive onsite housing discount at Greystar‑managed communities subject to discount and unit availability. 6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% of pay after 6 months of service. Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee assistance program. Critical illness, accident, hospital indemnity, pet insurance and legal plans. Charitable giving program and benefits. Greystar will consider qualified applicants with arrest and conviction records. Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to View email address on click.appcast.io. #J-18808-Ljbffr Greystar Worldwide, LLC