Merchandising Sales Associate
Tractor Supply Co.
Merchandising Sales Associate
Overall Job Summary The High Volume FAST Team Member is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute "start to finish" variable tasks such as planograms, signage, price changes and physical inventories, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The High Volume FAST Team Member will interact with customers and team members, while delivering a Legendary Customer Experience.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
As a High Volume FAST Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements:
- Maintain regular and predictable attendance.
- Work scheduled shifts Monday thru Thursday unless otherwise dictated by business needs.
- Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
- Complete planograms and resets accurately and in a timely manner.
- Maintain visual merchandise standards.
- Perform store specific measurements.
- Complete store layout initiatives.
- Perform accurate counts for store inventories, as well as cycle counts.
- Complete Tractor Way top cap process.
- Complete store price changes accurately and in a timely manner.
- Hang store signage including, but not limited to, Circulars, Price Cuts and Managers' Specials.
- Assemble merchandise, fixtures and PDQs.
- Perform detailed recovery and review planogram integrity.
- Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Ensure the customer has a Legendary shopping experience that differentiates from the competition.
- Provide peak coverage as needed (e.g., DAT).
Required Qualifications
Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, High Volume FAST Team Members must be able to read, write and count accurately.
Preferred knowledge, skills or abilities Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Strong communication and problem-solving skills. Basic computer skills. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Must be self-directed and have the ability to complete assignments with little to no assistance.
Working Conditions
Working environment is favorable, generally working inside with moderate noise. Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
Physical Requirements
Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to handle and be in contact with birds/poultry. Ability to successfully complete all required training. Sitting Standing (not walking) Walking Kneeling/Stooping/Bending Reaching overhead Lifting up to 50 pounds
It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package.
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