Community Manager - NW Washington, DC
$75k - $90kUIP
Position: Community Manager
Reports to: Regional Director/Area Manager
Location: NW Washington, DC
Status: Full-time, exempt
Compensation & Benefits: $75,000-$90,000/annually, comprehensive benefits package including: medical, dental, and vision insurance, 401k with company match, voluntary life and long-term disability insurance, 12 paid holidays, and 17 days of time off.
The UIP Companies, Inc. ("UIP") is a real estate investment, asset and property management company specializing in multi-family properties predominantly in the Washington, DC metropolitan area. Since 2001, UIP has provided quality housing that satisfies the most discerning residents and investors.
UIP Property Management (UIPPM) seeks a licensed, motivated, people-centric, and knowledgeable Community Manager for a small portfolio of properties in Washington, DC. Reporting to the Regional Director, the Community Manager oversees all operational aspects of this community including management reporting, leasing, and marketing outreach. UIP's Community Managers manage the business and ensure the financial performance of the properties within their portfolios, while providing exceptional service to our residents.
If you are an experienced Community Manager looking for a welcoming, collaborative, and collegial work environment, where you can leverage your skills, this role is for you.
Responsibilities
Develop and deploy strategies that optimize community, financial, and team performance
Prepare and monitor property annual budgets, and maintain or exceed budgeted occupancy
Develop and deploy creative marketing initiatives that attract prospective residents
Deliver exceptional living experiences and customer service to our residents, and proactively address or respond to their issues and concerns
Work cooperatively with Service and Leasing team members to optimize performance
Partner with Service team members to manage the security and physical condition of properties, including curb appeal, capital improvements, and move-in and turnover activities
Ensure compliance with relevant laws, regulations, and codes
Build strong relationships with internal and external customers, including company owners, associates, residents, property owners and vendors
Use metrics to diagnose issues, and drive and report business performance
Ensure the Management Office operates smoothly
Collect and post rents
Create welcoming communities that are managed in compliance with UIPPM’s Standard Operating Procedures
Perform other duties and responsibilities as required
Qualifications
Bachelor’s degree in business preferred, or related field of study and related business experience preferred
2+ years of experience as a residential property manager
Valid property manager license, issued by the DC Real Estate Commission
Experience working with Yardi and/or other similar property management and accounting software
Proven success in meeting or exceeding performance goals and customer service expectations
Exceptional people and customer service skills and ability to communicate effectively, both verbally and in writing
Demonstrated attention to detail and ability to work well under pressure while prioritizing, multi-tasking and meeting deadlines in a fast-paced environment
Proven problem-solving skills with the ability to react to and resolve issues creatively and efficiently
Self-motivated with excellent follow-through
Handle confidential information discreetly and professionally
Demonstrated knowledge of effective and legal leasing and sales techniques
CPM/ARM/RPA certification preferred
The UIP Companies, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.
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