IFM Contract Relationship Lead

Grow with us. Ericsson Inc. does not sponsor U.S. work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position. This role is a hybrid position with the expectation to work onsite (three days a week) at the Ericsson office located in Plano, Texas and relocation is not offered. About This Opportunity Ericsson's Group Central Real Estate team provides strategic support to business market areas, building top‑tier IFM partnerships that create value, drive efficiency, ensure governance, and promote sustainability. This position centrally manages relationships with IFM suppliers, reports to the Head of IFM & Workplace Services, and works closely with cross‑functional partners and the leadership team. As Market Areas are delivered through outsourced parties, managing this relationship is key to successful Workplace Services delivery. This role leads strategic supplier partnerships through Account Development Plans, performance indicators, and contract mechanisms, serving as a trusted advisor and commercial driver. The position supports major contract renewals and requests for proposals while participating in global IFM initiatives. The role enhances collaboration to foster innovation across IFM, Sustainability, Workplace Experience, and Technology, creating data‑driven solutions that combine technology, expertise, and operational excellence. What You Will Do Own and govern the Central RE relationship and Global Services Agreement with the IFM supplier, ensuring strategic alignment and continuous improvement across regions Drive the Account Development Plan, engage in market analysis with suppliers, and identify new contractual opportunities Contribute to Real Estate thought leadership and develop best practice processes, strategies, and procedures Support commercial negotiations ensuring adherence to governance and compliance throughout Maintain key statistics, updates, and collateral in relevant knowledge repositories Support commercial model development, including pricing and resourcing Collaborate with internal stakeholders, including senior leadership, to gather input and ensure alignment on strategies and messaging Conduct regular IFM contract reviews to assess effectiveness, share insights, and identify improvement opportunities across the organization Skills You Will Bring Bachelor's or Master's degree in a relevant field At least 5 years of IFM bids or solutions IFM contract experience, including outsourced bundled, integrated, or vested contracts, preferably across multiple countries Proven negotiation, stakeholder, and supplier management skills Strong project management skills, including task prioritization, deadline management, and delivering results under pressure Ability to work effectively with diverse teams and internal partners across multiple countries Excellent written and verbal communication skills with attention to detail Strategic mindset with analytical thinking skills and ability to develop effective value propositions Deep understanding of real estate processes, models, and strategies Strong change and improvement management skills with adaptability and continuous improvement focus Excellent influencing abilities and facilitation skills Self‑starter capable of working independently while contributing as a cooperative team member Emotional intelligence and ability to adapt style to the situation Primary country and city United States (US) || Plano (Country/ City) Job details Workplace Expertise Compensation And Benefits At Ericsson Salary range: Santa Clara, CA – $163,200 – $214,200 Austin, TX – $138,400 – $181,650 Boise, ID – $138,400 – $181,650 Overland Park, KS – $138,400 – 181,650 Bellevue, WA – $148,000 – $194,250 Morristown, NJ – $148,000 – $194,250 Short-Term Variable Compensation Plan Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro‑ration rules apply. Your Health Ericsson offers subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, a subsidized HMO option through Kaiser is available. Dental and vision coverage are also subsidized. Your Financial Security Our 401(k) plan has a 4% company match with immediate vesting. Employees also receive company-paid basic life insurance, AD&D insurance, and disability benefits. Your Time New employees receive a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Paid time off is pro-rated based on the employee’s start date. Additionally, up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay are provided. Additional Benefits Other company-paid benefits include a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Ericsson is proud to be an Equal Opportunity employer. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at View email address on click.appcast.io. #J-18808-Ljbffr Ericsson