UX Product Designer

Project Description:


As a Product Designer, you will design, build, and operate systems in development environment in collaboration with users, product partners, software vendors, and other Engineering teams to increase the speed, reliability, and value of our systems. You will build and maintain end-to-end solutions at scale for our customers and employees across the enterprise, meeting their expectations with the right tools, platforms, and experiences that deliver on caring for people on life's journey.


Responsibilities:
• Influence outcomes and product owner decisions based on UX best practices, design principles and research, using agile methodologies
• Collaborate with developers to find the most effective, expedient and efficient way to implement solutions
• Collect, analyze, present and action feedback and manage changes to UX deliverables
• Present work in a clear and compelling manner to stakeholders
• Provide timely status updates (including work left to do, issues, risks) on all products
• Communicate effectively with all team members to get work done
• Design the visual style, interface and interaction flow of applications and experiences that adhere to design standards and the patterns of a design system
• Develop conceptual diagrams, wireframes, visual mockups, and prototypes that take into consideration systems thinking and information architecture where the users flow is defined
• Create research strategies based on desired outcomes and develop usability test plans, scripts, and scenarios for prototypes. Regularly formulate and test hypotheses during design iterations.
• Use research techniques (heuristic reviews, user interviews, remote unmoderated and in-person testing) to determine ease-of-use and comprehension of designs and ideas


Mandatory Skills Description:


Minimum Qualifications - Education & Prior Job Experience
• Bachelor's degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training
• 3 years of experience as a UX practitioner with a background in user experience design, interaction design or similar
• Experience working closely with developers from inception through implementation in an agile environment
• Experience collaborating effectively across disciplines, product lines, roles, geographical and time zone boundaries
• Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms
• Experience with emerging technology such as Generative AI and Spatial Computing
• Experience rapidly iterating designs to conduct user testing and to deliver to development teams
• Experience in responsive, adaptive and accessible designs


Skills, Licenses, and Certifications
• Strong skills in modern design and prototyping tools (Figma, Adobe CC, etc.)
• Advanced analytical skills dealing with complex data problems and implementing sustainable solutions
• Strong organizational skills and the ability to label, classify and intelligently build flows and wireframes for complex computer applications are a plus
• Ability to manage multiple concurrent projects and communicate effectively with non-technical users
• In-depth understanding of both qualitative and quantitative research methods
• Strong understanding of user-centered design principles and a solid grasp of trends in web and app design


LANGUAGE / COMMUNICATION SKILLS
• Ability to effectively communicate both verbally and written with all levels within the organization
• Physical ability necessary to perform the essential functions of the position safely and successfully, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee's physical ability to safely and/or successfully perform the position's essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee's obvious or known condition. Then, if necessary, HR would request medical documentation from the team member's treating physician or others to confirm the employee's ability to perform those essential job functions safely and successfully.


Nice-to-Have Skills Description:


Preferred Qualifications - Education & Prior Job Experience
• Master's degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training
• 5+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar
• Experience with Accessibility: WCAG 2.0+ AA compliance, localization, inclusive design
• Experience with mobile app. design for iOS and Android