Print & Signage Specialist

Print & Signage Specialist

Location: Chandler, AZ Schedule: Full-Time | MondayFriday | No Nights or Weekends

About Us

AlphaGraphics Chandler | Gilbert | Scottsdale is a locally owned leader in printing, signage, and visual communications. We help businesses and organizations bring their ideas to life through high-quality printing, signage, marketing materials, and branded solutions.

We're a collaborative, fast-paced team that takes pride in delivering exceptional service, solving problems, and helping our customers succeed. Every day brings different projects, challenges, and opportunities to make an impact.

Position Overview

Are you an organized problem-solver who enjoys helping people, learning new things, and keeping multiple projects moving?

We're looking for a dependable, motivated individual to join our team as a Print & Signage Specialist.

This is a hands-on, customer-facing position where you'll serve as an important point of contact for our customers, both at the front counter and through phone and email communications.

You'll help customers identify the right printing and signage solutions, prepare estimates, manage orders, and coordinate with our production teams to ensure projects are completed accurately and on time.

We're looking for someone who takes initiative, pays attention to details, enjoys variety, and takes ownership of getting things done. You'll be part of a supportive team while developing the knowledge and confidence to manage customer requests and daily priorities independently.

Printing or signage experience is highly desirable, but not required. We're prepared to train the right person who brings strong communication skills, a willingness to learn, and a genuine desire to help customers succeed.

Key Responsibilities

• Greet and assist customers in person, by phone, and via email in a friendly, professional manner.
• Ask thoughtful questions to understand customer needs and recommend appropriate printing, signage, and marketing solutions.
• Prepare accurate estimates, process orders, and maintain detailed project information using our order management systems.
• Manage multiple customer requests, estimates, and active projects while balancing competing priorities and deadlines.
• Coordinate with production teams to ensure projects are completed accurately and on time.
• Review customer files, job specifications, and order details for accuracy and completeness.
• Communicate proactively with customers regarding estimates, project status, timelines, and completed orders.
• Take ownership of customer requests from initial inquiry through completion, following up to ensure nothing falls through the cracks.
• Help resolve customer questions and concerns using sound judgment and a solutions-focused approach.
• Process customer payments, assist with order pickups, and support day-to-day front counter operations.
• Develop and maintain knowledge of our products, services, production capabilities, and pricing.
• Build positive, lasting relationships with customers and contribute to a supportive, team-oriented work environment.

What We're Looking For

• Experience in printing, signage, or a related industry is highly desirable, but not required.
• Experience in a customer-facing, administrative, sales support, or order coordination role is preferred.
• Strong organizational skills and the ability to manage multiple requests, projects, and deadlines simultaneously.
• A natural problem-solver who asks good questions, takes initiative, and follows through.
• Excellent written and verbal communication skills, with a genuine interest in helping customers.
• Strong attention to detail and comfort working with numbers, estimates, and order specifications.
• Confidence using computers and learning new software and technology.
• Dependable, self-motivated, and comfortable working independently while remaining connected to a larger team.
• Ability to remain organized, professional, and adaptable in a busy environment.
• A positive attitude, willingness to learn, and commitment to doing things right.

We'll provide training on our products, processes, and systems. What matters most is your willingness to learn, ability to solve problems, and commitment to taking care of customers.

Benefits

• Competitive hourly pay based on experience
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Opportunities for growth and advancement
• Supportive and collaborative team environment

How to Apply

If you enjoy helping people, solving problems, and taking pride in seeing projects through from start to finish, we'd love to hear from you.

Please submit your resume along with a brief introduction explaining why you would be a great fit for our team.

AlphaGraphics Chandler | Gilbert | Scottsdale is an Equal Opportunity Employer.