HVAC & Chiller Service Lead Sales Representative

Job Description

HVAC & Chiller Service Lead Sales Representative

Location: Downstate NY, LI, CT, NJ, PA

WHO IS FIRSTCALL GROUP?

Industrial Cooling (ICACS) was founded in 1991 and specializes in large-tonnage chiller service and controls for commercial, industrial, and education customers across the New York City metro area. Founded in 1991, ICACS partnered with FirstCall Group in 2024.

FirstCall Group is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Group not only partners with companies to nurture growth in the market but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS OVERVIEW

FirstCall Group values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

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• Competitive Weekly Pay
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• Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
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• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
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• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
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• Career Growth & Development - Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
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• Generous Referral Bonus of $2,500 per referral
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• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowance
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POSITION OVERVIEW

We are currently seeking an HVAC & Chiller Service Lead Sales Representative. The HVAC and Chiller Service Lead Sales Representative is critical to the overall growth and profitability of the HVAC and Chiller Service business. The candidate chosen will be responsible for initiating, establishing, and building profitable service relationships between new customers and ICACS.

JOB RESPONSIBILITIES

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• Identify and create new opportunities through all means of lead generation
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• Develop customer relationships with existing and prospective customers
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• Build partnering relationships with the owner and/or owner representatives responsible for the decision-making process
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• Assist Facility Management in achieving their business goals by meeting their operational needs and requirements through the most efficient and cost-effective recommendations and solutions, including energy products.
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• Manage ongoing opportunities, particularly focusing on selling our products and services
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• Work closely with management, with good communication skills to keep them apprised of all progress and assist with development
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ACCOUNTABILITIES

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• Support Project Managers with project coordination, including permitting, inspections, scheduling, and documentation.
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• Assist with preparation and organization of project materials such as submittals, closeout documents, and drawings.
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• Support contract administration tasks, including contract review and requesting Certificates of Insurance (COIs).
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ORGANIZATIONAL ALIGNMENT

This position reports to the local Branch Leader and has responsibility for the entire service team and all our customers.

QUALIFICATIONS

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• Minimum 3-5 years of progressive field sales experience (Experience in HVAC, Energy, Mechanical, and/or PLC Automation Systems preferred but not necessary).
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• Must possess high energy, self-motivation, and excellent verbal & written communication skills, as well as demonstrate a commitment to integrity and hard work.
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