Senior Program Manager

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Mission Overview & Responsibilities: The New York Times is looking for a Senior Program Manager.This is an important and exciting moment to work at The Times. Our journalism has never been stronger, more relevant or more in demand. Millions of passionate and engaged users use our products every day, and our strategy of providing journalism worth paying for has helped us grow our digital subscription and advertising businesses at the same time. Yet we see room for growth and innovation in every direction — in advancing the way people engage with high-quality news, and in building a much larger digital subscription business.As a Senior Program Manager, you will support software development squads in developing initiative milestones and managing cross-team dependencies. Senior Program managers are core members of their initiative teams, expected to identify issues, drive solutions, and negotiate scope or timelines to advance an initiative.You willdrive transparency and alignment across teams by facilitating seamless collaboration through optimized communication processes and tools.This is a hybrid, individual contributor role based in our New York City office.Responsibilities:Initiative Leadership - Manage various types of software development initiatives from inception through completion. Identify issues between competing interests to create alignment on priority, scope and realistic timelines.Collaboration - Guide the team and key stakeholders to navigate challenges on the road to successful delivery. Influence teams through servant-leadership.Visibility - Ensure shared understanding of initiative objectives and success criteria across the entirety of the initiative team. Drive a free flow of information with and among stakeholders on all matters.Transparency - Track and communicate initiatives status, risks, and emergent issues. Organize complicated information so that varying stakeholders can readily access it and keep it current with minimal overhead.Continuous Improvement - Help identify systemic issues, process problems, and other risks and work with the appropriate colleagues to find resolutions. Facilitate retrospectives at the initiative level, turn the output into concrete improvements in process.Impediment Removal - Actively seek out, track and escalate impediments to the team's throughput and barriers to initiatives completion.Communication - Communicate with technical and non-technical contributors, and between initiative teams and senior leadership.Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.You will report to a Director of Program Management in the PMO.Basic Qualifications: 8+ years experience in program management5+ years running complex software development programsExperience translating high-level strategy into actionable updates for technical teams, cross-functional partners, and executivesExperience balancing longer-term strategy with shorter-term executionExpert in development practices and knowledge of Jira, Google Workspace, and other program management toolsExperience presenting complex information to diverse audiencesPreferred Qualifications: Experience configuring and incorporating generative AI tools, AI-powered agents, and automations into daily program management workflows to enhance efficiency while maintaining human oversight and judgmentComfort evaluating and piloting emerging AI capabilities in partnership with engineering, data, and various stakeholdersREQ-020418#LI-HybridThe annual base pay range for this role is between:$140,000—$167,000 USDAdditional Compensation and BenefitsFor roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs. For roles outside of the U.S., information on benefits will be provided during the interview process.Candidate Use of GenAI ToolsWe’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.If you’re an Engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment.The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. 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