Senior Manager - HR Operations & HRIS

Job Description

About Doceree

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Doceree is the world's only AI-powered Operating System for healthcare marketing. We aim to be a catalyst for change, improving healthcare by enabling more meaningful interactions with HCPs. Our patented AI brings deeper context to every HCP touchpoint-understanding who HCPs are, what they're exploring, how they engage, and when they make decisions, all in a privacy-compliant way. With this enriched context, every message becomes clearer, more relevant, and more likely to drive better healthcare outcomes.

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In our journey of 5 years, we have earned four patents for innovation and even won a Silver award at the Cannes Lions, one of the world's top advertising honors. Over the years, we've also had the opportunity to work with 115+ pharma companies and collaborate with 30+ media publications, 150+ EHR platforms, 2,000+ publisher networks, and 35+ hospitals and health systems. Our ecosystem connects us with more than 6 million verified doctors worldwide. Today, Doceree operates across 25+ countries, with teams based in New Jersey, London, and India.

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Technology can connect the fragmented healthcare ecosystem to deliver information when it is most needed to improve patients' outcomes. We are expanding our footprints across the globe and enhancing our services, offering, and developing new products and solutions to address the unmet needs of industry.

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Purpose of the Job

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Doceree is seeking a hands-on Senior Manager - HR Operations & HRIS to lead the execution of U.S. Workday implementation activities and strengthen HR operations, processes, and compliance. Working closely with HR leadership, global teams, and implementation partners, this individual will play a key role in preparing employee data, optimizing HR workflows, coordinating system deployment, and ensuring a successful transition to Workday. Following implementation, the role will oversee day-to-day U.S. HRIS operations, data integrity, workforce reporting, and continuous process improvement. This is an individual contributor role suited to someone who combines technical HRIS expertise with strong operational execution, independent judgment, and a practical, solutions-oriented approach.

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Key Responsibilities

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Workday Implementation & Project Management

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• Coordinate U.S. Workday implementation activities, managing project milestones, deliverables, dependencies, and risks.
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• Gather business requirements, document HR workflows, and collaborate with implementation partners on system configuration and integrations.
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• Lead functional testing, data validation, user acceptance testing, and issue resolution.
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• Develop process documentation, training materials, and employee and manager readiness resources.
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Employee Data Management & Reporting

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• Audit, clean, standardize, and reconcile employee data to support accurate Workday migration.
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• Establish consistent organizational data structures, including job titles, departments, reporting relationships, and employee records.
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• Maintain data integrity through ongoing quality checks and issue resolution.
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• Develop and maintain workforce reporting and dashboards to support HR and business decisions.
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HR Operations & Systems Optimization

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• Document and improve employee lifecycle processes, including onboarding, employee changes, leave, performance management, and offboarding.
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• Manage day-to-day U.S. HRIS support, troubleshooting, system updates, and enhancement requests following implementation.
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• Partner with HR, Finance, IT, and external vendors to improve workflows, system adoption, and operational efficiency.
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HR Compliance & Controls

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• Support consistent execution of U.S. HR policies, procedures, and operational controls across systems and manual processes.
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• Maintain compliance tracking, documentation, employee records, and audit readiness in partnership with HR leadership and Legal.
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• Monitor payroll, benefits, and leave-related data processes, resolving discrepancies and escalating risks as needed.
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• Identify compliance and process gaps, recommend improvements, and track corrective actions through completion.
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Qualifications - Experience, Skills & Education

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• Bachelor’s degree in HR, Business, Information Systems, or a related field, or equivalent Bachelor's degree in Human Resources, Business, Information Systems, or a related field, or equivalent professional experience.
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• 7+ years of experience in HR operations, HRIS, or HR technology implementations, ideally within a high-growth or global organization.
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• 3+ years of hands-on HRIS implementation or deployment experience, including direct ownership of functional deliverables, data migration, workflow development, testing, or issue resolution. Experience specifically with Workday strongly preferred.
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• Strong understanding of HR processes, employee data management, system integrations, reporting, and security, with exposure to Workday Core HCM configuration or administration.
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• Proven experience in employee data cleansing, mapping, validation, and reconciliation, with strong Excel and analytical skills.
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• Experience documenting business requirements, HR processes, operational procedures, and testing scenarios.
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• Strong project management skills, including milestone tracking, stakeholder coordination, risk management, and cross-functional collaboration.
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• Working knowledge of U.S. HR operations, multistate employment practices, payroll, benefits, and leave administration.
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• Experience supporting HRIS operations post-implementation, including system enhancements, user support, data-quality reviews, and process improvement.
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• Experience collaborating with global HR teams, implementation consultants, technology vendors, Finance, and IT.
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• Relevant Workday training, HR certifications, or project management credentials are a plus.
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Key Competencies

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• Execution & Accountability : Takes ownership of deliverables, maintains high standards of accuracy, and consistently follows through on commitments.
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• Analytical Thinking & Problem-Solving : Identifies issues, evaluates options, and develops practical, data-driven solutions.
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• Independent Judgment: Works autonomously, brings forward informed recommendations, and recognizes when leadership input is required.
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• Project Management & Adaptability : Manages competing priorities, anticipates risks, and adjusts plans effectively as business needs evolve.
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• Process Improvement : Identifies opportunities to streamline workflows, strengthen controls, and improve operational efficiency without unnecessary complexity.
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• Communication & Collaboration : Builds strong cross-functional relationships, communicates clearly, and effectively coordinates stakeholders.
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• Attention to Detail & Confidentiality : Ensures data accuracy, maintains thorough documentation, and handles sensitive employee information with discretion.
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Why Explore a Career at Doceree

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Doceree has been recognized and certified Best places to work NJ 2023 and Great Place to work 2026. If you are passionate about health technology and have a knack for turning complex concepts into compelling narratives, we invite you to apply for this exciting opportunity to contribute to the success of our innovative health tech company.

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Doceree USA Benefits

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• Competitive Salary Package
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• Performance Based Bonuses
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• Generous Leave Policy
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• Flexible Working Hours
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• Health Care Benefits
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• 401K + 4% Matching
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• Extensive Paid Parental Leave
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Doceree DEI Vision & Mission

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Doceree DEI (Diversity, Equity & Inclusion) is to create and sustain a one team culture globally with a mission to provide equal opportunity to people from diverse social, cultural, physical and psychological backgrounds and do not discriminate on the basis of race, colour, religion, national origin, sex, age, citizenship status, disability status, genetic information, sexual orientation, or gender identity or expression of an otherwise qualified individual, or membership in any other class protected by applicable law. Doceree fosters an inclusive culture by inculcating a sense of belonging within our ONE team through appropriate behaviours, policies and systems, while also being fair to one and all. To support this Doceree has taken formal strides with a 5C model and 4E's pledge, to ensure, encourage and exhibit our commitment to DEI, and move towards our DEI vision.