Director of Wellness

Job Description

Job Description

Vista Senior Living Management is the dedicated senior living division of our organization, focused exclusively on the operation and growth of senior living communities. With more than 30 communities across multiple states, we specialize in Assisted Living, Memory Care, and Independent Living. Our mission is to provide outstanding care rooted in compassion, humility, accountability, and a genuine commitment to the well-being of our residents. We strive to create communities where residents receive personalized support, families have confidence in their care, and team members are empowered to succeed.

Eden Vista Greendale, a well-established and a trusted provider in the senior living space located in Greendale, WI, and a proud member of Vista Senior Living, is looking for a compassionate and driven Director of Wellness who will oversee our community to lead our clinical team and help create an exceptional experience for our residents and caregivers alike.

Position: Director of Wellness

The Director of Health and Wellness plays a critical role in providing superior customer service and nursing services to all Guests in the facility. The Director of Health and Wellness directs the Assisted Living Program, including the planning, development and overall operation of the Health and Wellness Department, which ensures Guests receive quality care 24 hours a day. Ensures the standards and state requirements for resident care are met. Directs staff, ensures regulatory compliance and is responsible for management of Assisted Living budget.

Essential Job Functions

Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

Resident Rights

• Knows and respects patients’ rights.
• Ensure protected health information is kept confidential.
• Reports complaints made by patients to supervisors.
• Reports allegations of patient abuse, neglect, and/or misappropriation of patient property.

Safety and Sanitation

• Follows established safety policies and procedures.
• Observes the safety needs of patients as indicated in the care plan.
• Wear and/or use safety equipment and supplies when indicated and properly trained to use.
• Demonstrates job-specific knowledge of fire and disaster preparedness during drills or actual situations.
• Assure that established infection control and standard precaution practices are maintained. Follow established safety precautions when performing tasks and using equipment and supplies.
• Reports all hazardous conditions, damaged equipment, and supply issues to the appropriate persons.

Staff Development

• Attends and participates in scheduled in-service training, educational classes, and meetings to maintain current certification as applicable and managed by regulatory agencies and company policies.
• Participates in the QAA process as needed.

Quality Process

• Role model for the company’s Vision Statement and collaborates with the Executive Director to ensure implementation and compliance.
• Participates in the QAPI program to review trends in the health and wellness department and develop process improvement plans.

Leadership Fundamentals

• Ensures the Health and Wellness and ALF Department follows federal, state, and local regulations.
• Develop, implement, and update department policy and procedures when necessary or as directed.
• Oversee staffing to ensure Guest needs and regulatory requirements are met.
• Must answer and respond to call lights promptly and courteously when working in Guest care areas.
• Assist with new admissions, re-admissions and assist with the transfer of Guests to different rooms within the facility.
• Communicates and interacts effectively and tactfully with guests, visitors, families, peers, and supervisors.
• Attend and participate in departmental meetings and in-services.
• Provides leadership to the center in the absence of the Executive Director.

Clinical Systems

• Works with residents, families, and other staff to ensure that residents are at appropriate levels of care.
• Monitors PCC to ensure that all regulatory times for review of assessments and service plans are met and that resident needs are met.
• Responsible for planning, directing, and supervising the activities of the nursing staff.
• Coordinates partnership and holds accountable external vendors i.e., hospice, home health, providers MD and NP, specialty doctors i.e., podiatrist, etc.
• Oversee and responsible for resident care services including Dementia Care Service to meet the needs of the resident on the Memory Care unit
• Oversees and responsible for resident care needs, i.e., Showers, Skin checks, monthly weights, and any concerns are addressed promptly.
• Oversee and responsible for partnership with pharmacy services, processing of new physician orders, communication with the pharmacy
• Coordinate the employee for tuberculosis testing, ensure it is conducted in a timely manner.
• Writes and reviews residents’ assessments and service plans with appropriate staff.
• Maintains the comfort, privacy and dignity of Guests/guests and interacts with them in a manner that displays warmth, respect and promotes a caring environment.

Personnel Development

• Schedules AND Conducts staff training programs and in-services for the Assisted Living staff.
• Schedules and conducts annual performance reviews of all subordinate staff. Provides guidance and education to staff on their performance.
• Conducts counseling and disciplinary action to subordinate staff members as needed.
• Responsible for training and educating staff members.

Fiscal Management

• Manages labor costs, supplies and other line items in Sheltered Care SNF/Assisted Living/Memory Care budget. HPPD labor with budget, overtime with budget, no agency usage.
• Champion of census growth and timely assessment in the community of potential residents. Strive for census to meet goal.

Administrative Responsibilities

• Directly oversees the delivery of care to Skilled Nursing Facility, Sheltered Care Assisted Living and Memory Care units to ensure that emotional, physical, psychological and safety needs are met through all program services and activities.
• Coordinates, along with the Executive Director, and family/resident care conferences and serve as a direct liaison between residents, families, and staff.
• Prepares and participates in Federal, State and Local agency annual surveys.
• Reviews any deficiencies noted by government agencies during inspections and directs implementation of changes needed to correct any deficiencies found.
• Ensures and monitors compliance with all regulatory times for review of PCC Forms. Completion and service plans for development are met, and that resident needs are met.
• Review report, follow through with RD quarterly recommendations. Coordinate with RD as necessary for resident care needs.
• Conducts assessments of potential residents for assisted living level of care.
• Conducts new resident orientation for all Assisted Living Residents.
• Ensure compliance with all state regulatory requirements including mandatory reporting to the State. Draft Initial and Final reports to the state as director by the ED and/or RDCO.
• Conducts investigations as necessary, obtains staff and resident statements, and follows all concern and incident reports to completion, filed and ensure that follow-up is conducted appropriately. Monitor and Ensure Incidents are completed in PCC.
• Coordinates the work of all nursing and other assisted living staff, communicating pertinent resident health and safety information.
• Performs any miscellaneous work assignments as required.

Education

• Associate’s degree in science, Nursing, or related field.
• Graduate from an accredited nursing program.
• Current State License as Registered Nurse or Licensed Practical Nurse.
• C.P.R. Certified

Experience

• Five years in long-term or acute health care preferred; At least 2 years nursing supervisor experience required.
• Previous experience in a Nurse Leadership role.

Physical Demands

• While performing the duties of this job, the employee is regularly required to talk and hear. This is a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand, as necessary.

Travel

• Minimal travel may be required

Working Conditions

• Inside in well-lighted, well-ventilated areas.

Principal Contacts

• Center staff, patients, visitors, Nursing Home Administrator, Regional Director of Operations and Clinical Services Consultant.

Work Environment

• This job operates in a health care setting. This role requires regular walking to various locations around the facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
• This role may also encounter guests who may have contagious illnesses.

Position Type and Expected Hours of Work

• This position is part of a health care facility that is open 24 hours a day, 365 days a year. Rotating shifts and holiday and work during inclement weather are required.

General Requirements

• Must be able to execute the terms and conditions set forth in the employee handbook, including, but not limited to:
• Works in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Reports any safety violations or hazards to supervisors.
• Complies with company policies and procedures and local, state, and federal regulations.
• Adheres to policy on Drug-Free Workplace
• Interacts in a tactful, diplomatic, and humanistic manner with patients, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which ensures the self-respect, personal dignity, rights and physical safety of each patient and facility guest.
• Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code.
• Takes positive action on ensure equal opportunity in the conduct of business activities without regard to race, color, religion, sex/gender, age, national origin, disability, citizenship, veteran status, or any other legally protected category.

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