Account Executive 3, Enterprise Direct Sales

Job Summary Responsible for the sale of Comcast Commercial Internet, Video, and Voice based services to mid-size and large businesses. Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community, and positions the Comcast brand as a key component of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge, and skills in own discipline. Usually determines own work priorities and acts as a resource for colleagues with less experience. Core Responsibilities Creates and delivers face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services. Sells with the goal of exceeding departmental financial and unit targets. Stays abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace. Develops a sales territory, including cultivation of local partnerships and organizational affiliations. Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships. Actively seeks ways to promote and position the Comcast brand within the territory. Retains customer base by delivering on the Comcast Credo and ensuring a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer‑service orientation with excellent follow‑up. Maintains accurate and quality sales records and prepares sales and activity reports as required. Attends out‑of‑office meetings with customers on a regular basis and demonstrates excellent verbal and written skills, as well as skill in presenting, persuading, and negotiating. Demonstrates some knowledge of Network Design, MAN technologies & designs (DSx, OC‑x, WDM, Ethernet, Internet Technologies, Voice Network Technologies including VoIP), Data Networking Technologies, Networking Protocols (emphasizing Layers 1, 2, & 3), Customer Premise Equipment, Business Continuity/Disaster Recovery concepts, and E‑rate Contracting Processes and Procedures. Consistently exercises independent judgment and discretion in matters of significance. Maintains regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedules, and overtime as necessary. Other duties and responsibilities as assigned. Qualifications Education: Bachelor's Degree preferred. Applicants with a combination of coursework and experience, or extensive related professional experience, may also be considered. Certifications (if applicable): (None specified). Relevant Work Experience: 5–7 years in a related sales or technical role. Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr