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Training Specialist

The Dignify Solutions, LLC

Job Description

Job Description

Experience with:

  • Developing and delivering in person Instructor Led training for commercially available and proprietary software.
  • Delivering customer training programs using adult learning principles to individuals and groups of users.
  • Using Technical applications to support training development such as Camtasia,Articulate 360, Vyond, etc.
  • Managing training projects from initiation through completion, ensuring timely delivery and quality outcomes.
  • Develop technical documentation for commercially available and proprietary software (Quick Reference Cards, Quick Reference Guides, content for the web,etc.).
  • Develop video and interactive recorded training to support technical processes.
  • Coordinate multiple tasks, resources, and stakeholders effectively.
  • Organize and manage time effectively to handle concurrent training initiatives and deadlines.
  • Knowledge of: Customer service standards when interacting with internal and external Subject Matter Experts.
  • Identification and troubleshooting of user-defined challenges and implementing appropriate solutions.
  • Microsoft Office applications including Teams, Co-Pilot, OneNote, and SharePoint

 

 

Vacancy posted 3 days ago
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