HVAC Warranty Technician

Job Description

Job Description

Pay: $30.00 – $40.00 per hour

Location: Rockledge, FL

Mac 5 Services is a fast-growing, family-owned company where you’re more than just a number, you’re a part of our team. With a full schedule, strong team culture, and loyal customer base, we’re looking for an experienced HVAC Warranty Technician to help support our service team and ensure warranty processes are handled accurately and efficiently.

What You’ll Be Doing

• Process and submit HVAC equipment warranty claims
• Coordinate with technicians, suppliers, and manufacturers
• Maintain accurate and organized warranty records
• Communicate clearly with customers regarding warranty status and expectations
• Ensure compliance with manufacturer warranty requirements and policies
• Provide warranty and technical support to the HVAC service team

What You Bring

• Minimum of 2 years of HVAC and/or warranty processing experience
• Working knowledge of HVAC systems and equipment
• Strong attention to detail and documentation skills
• Clear communication and customer service skills
• Experience with ServiceTitan preferred (or willingness to learn)

What You’ll Get

• Competitive hourly pay
• Take-home company truck and company gas card
• Company tablet
• Weekly paychecks every Friday
• Ongoing support from a knowledgeable and collaborative team
• A company culture that values accuracy, teamwork, and accountability

Benefits

• 401(k) matching
• Health, Dental, & vision insurance after 90 days
• Life insurance
• Paid time off
• 6 paid holidays
• Company truck
• Company gas card

Job Type: Full-time
Work Location: In person