Line Cook [YR]

Line Cook

Herschend is seeking a skilled and dependable Line Cook to work along the team and support operations for our newest hospitality venture, Dolly Parton's SongTeller Hotel, located in the heart of Downtown Nashville. The ideal candidate is driven to create meaningful experiences for our hosts, guests, and community while simultaneously ensuring the success & profitability of all our food and beverage outlets.

Inspired by Dolly Parton's epic career and trailblazing spirit, SongTeller Hotel in Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our hosts, guests, and community while simultaneously ensuring the success and profitability of our unique culinary offerings at Dolly Parton's SongTeller Hotel featuring 245 rooms, two F&B Entertainment venues, a market, and Dolly Parton's Museum.

Our Line Cook will participate in outlet culinary activities, including hot and cold food preparation, saucier, butchery and fabrication, ala carte Hot line with tickets, banquet prepping, merchandise handling, ware washing, cleanliness and sanitation procedures.

SongTeller Hotel Nashville is more than just a place to rest your head, it's a hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor - it's an experience as unforgettable as the entertainer herself. SongTeller Hotel celebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconic hostess herself!

Summary of Essential Functions & Responsibilities

• Reports to the Sous Chef or Jr. Sous Chef to review daily production objectives, assignments, and priorities.
• Reviews daily specials, menu changes, and preparation or presentation methods prior to service.
• Prepares and cooks menu items according to established recipes, portion standards, and presentation guidelines.
• Performs banquet and kitchen line functions as directed by kitchen leadership, including sauting, grilling, food production, and plating.
• Assists with daily food preparation and mise en place to ensure assigned stations are properly prepared for service.
• Ensures assigned workstation is properly stocked with required par levels and supplies according to daily menus and banquet needs.
• Monitors product and supply levels throughout the shift and communicates shortages to kitchen leadership.
• Assists with opening and closing duties of assigned kitchen stations.
• Maintains proper production levels to support kitchen and banquet service demands.
• Ensures all dishes are prepared and presented in accordance with established recipes and presentation standards.
• Ensures all food products are properly seasoned, balanced in flavor, and consistent in quality.
• Demonstrates proper knife skills and safe food preparation techniques.
• Demonstrates knowledge of modern and classical plating techniques.
• Executes recipe standards for batch cooking and plated menu items, including sauces, soups, dressings, vinaigrettes, doughs, vegetables, proteins, and garnishes.
• Demonstrates the ability to cook proteins to proper temperatures using visual and touch techniques when applicable.
• Operates traditional hot line stations including saut ranges, fryers, griddles, broilers, and other cooking equipment.
• Understands and operates within an la carte kitchen system, including kitchen ticket flow, timing, and coordination between stations.
• Maintains a clean and sanitary culinary environment in compliance with all local, state, federal, and company health regulations.
• Demonstrates knowledge of proper cooking temperatures, holding times, and food safety standards.
• Completes required Safety Critical Checklists and Cooling Charts.
• Ensures proper labeling, dating, and product rotation using PrepPrint labeling systems and FIFO (First-In, First-Out) standards.
• Follows proper food storage and handling procedures to minimize waste and maintain product quality.
• Maintains awareness of food allergies, including the nine nationally recognized allergens.
• Supports kitchen leadership and works cooperatively with team members to maintain efficient kitchen operations.
• Demonstrates professionalism, teamwork, and strong communication skills in a fast-paced kitchen environment.
• Maintains professional appearance, good personal hygiene, and dependable attendance.
• Promotes a positive team environment by cooperating with and supporting fellow employees.
• Maintains confidentiality and uses sound judgment regarding sensitive information.
• Follows company operational standards, including the Start Fresh program and all related safety procedures.
• Skilled in cooking a variety of food items using multiple cooking techniques.
• Able to communicate effectively and follow written and verbal instructions.
• Able to prioritize tasks and adapt to changing priorities in a fast-paced environment.
• Able to work flexible schedules including evenings, weekends, holidays, and overtime when required.
• Able to tolerate a wide range of kitchen temperatures and conditions.
• Must be able to lift up to 50 pounds and meet the physical demands of the position.

Qualifications

• Must be at least 18 years of age.
• Culinary training or culinary degree preferred but not required.
• Minimum of 2 years of professional cooking experience in a restaurant, hotel, resort, or similar high-volume kitchen operation.
• Must be able to obtain and maintain a Food Handler certification in accordance with local health regulations.
• Demonstrated knowledge of basic cooking techniques and food preparation, including the ability to prepare a variety of dishes.
• Basic computer skills preferred for use of kitchen systems, production logs, or labeling programs.
• Ability to work in a fast-paced kitchen environment and maintain efficiency during busy service periods.
• Must successfully pass a pre-employment background check and drug screening in accordance with company policy.

About Dolly Parton's SongTeller Hotel & Herschend

Dolly Parton's SongTeller Hotel is the newest hospitality venture of Herschend, the world's largest family-owned themed attractions company that's been Bringing Families Closer Together by Creating Memories Worth Repeating for seven generations. Our 12,000+ passionate employees (hosts) collectively entertain 15 million guests each year across our two-dozen wholesome family entertainment brands. Each offers distinctive experiences that inspire discovery and deliver on Herschend's commitment that every guest leaves with two things: a smile and a deeper connection with one another.

The heart of Herschend's success has long been the world-renowned hospitality that's rooted in our DNA. We call it Heartspitality. It's a unique culture that blends our ethos of Leading with Love and our purpose of Bringing Families Closer Together by Creating Memories Worth Repeating to create real impact and joy that spreads through our hosts to our guests and out into our communities.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.