Equipment Repair Technician

Equipment Repair Technician

MOC Products Company Inc. (MOC) is a leading provider of innovative products, equipment, and technology solutions for the automotive industry since 1954. Headquartered in Pacoima, CA., MOC maintains and manufactures over 300 products, tools, and customized service-drive programs. We operate regional facilities throughout the United States and have a network of Distributors covering the US, Mexico, and numerous foreign countries.

Benefits: Medical, dental, vision, 401(k), Life Insurance, Long Term Disability, Flex Spending Account (FSA), Paid holidays, Paid time off, Referral Program

Summary:

The Equipment Repair Technician will perform troubleshooting, and repairs to MOC automotive equipment. Technical aptitude and people skills are a must. This is a hands-on position requiring ability to identify and correct mechanical issues.

Equipment Repair Technician Job Responsibilities:

• Maintains the highest level of customer satisfaction by resolving all possible MOC automotive equipment issues in a professional and timely manner
• Perform troubleshooting, and repairs to MOC automotive equipment
• Drive company vehicle to customer locations for machine repairs as needed
• Escalates all problems and issues to management when necessary
• Follow company's field procedures and protocols

Equipment Repair Technician Qualifications and Experience:

• High school diploma or equivalent
• 1+ years of related work experience or equivalent combination of education and related experience
• Automotive Experience is a plus
• Must be mechanically inclined. Familiar with hand tools.
• Must have 12V DC experience
• Ability to work with little supervision
• Proven customer service skills are a must
• Ability to read and comprehend simple instruction in English. Ability to write simple correspondence.
• Basic mathematical skills
• Driver's license and clean driving record required