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Support Engineer

SRI Tech

Job ID: SRJ_7059Location: Cincinnati, OHEmployment Type: C2C, Full TimeCompany: SRI Tech SolutionsJob Summary (Support Engineer – Cincinnati, OH)

  • Provide expert technical support for AWS and Informatica Intelligent Cloud Services (IDMC) platforms.
  • Troubleshoot and resolve complex technical issues in cloud-based environments.
  • Monitor, maintain, and optimize cloud solutions to ensure performance and reliability.
  • Collaborate with cross-functional teams and stakeholders to address and resolve technical challenges.
  • Document solutions, best practices, and system configurations to enhance organizational knowledge.
  • Assist in deployments, upgrades, and migrations involving AWS and Informatica IDMC.
  • Ensure adherence to organizational standards and industry best practices.
  • Work during Eastern Standard Time (EST) hours.
  • Utilize strong problem-solving, troubleshooting, communication, and interpersonal skills.
  • Leverage 7–10 years of experience in technical support, cloud technologies, or data integration roles.

Vacancy posted 2 days ago
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