Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Associate

GrabJobs

Title: Customer Service Specialist (Ecommerce) Job Type: Full-Time, Remote Timings: 9 PM - 4 AM (Pakistan Standard Time) Overview: We’re looking for a customer-focused Customer Service Specialist who can not only handle day-to-day support, but also help us implement AI tools to streamline and improve customer experience . This role combines hands-on support with process improvement and automation. Key Responsibilities: Respond to customer inquiries via email, phone, and chat Assist with orders, shipping, returns, and product questions Manage shipments using ShipStation Troubleshoot delivery issues and order errors Process refunds, replacements, and updates Answer reviews AI & Automation (Key Part of Role) Identify repetitive customer questions and patterns Help implement AI tools and automation to handle FAQs (order status, shipping, returns, etc.) Create and refine response templates and knowledge base content Train and improve AI responses to match brand voice Monitor performance and suggest improvements to reduce support volume Requirements: 1–3 years of eCommerce customer service experience Must be proficient in ShipStation Strong written and verbal communication skills Comfortable handling both calls and high-volume email support Interest or experience in AI tools, automation, or process improvement

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Associate in Henderson, NV vacancy
  • $45k - $70k

     ...Position Overview We are seeking a dependable and service-oriented Customer Service & Reservations Associate to support client inquiries and assist with reservation coordination. This role focuses on delivering timely support, managing requests, and ensuring all details... 
    Suggested
    Remote work
    Flexible hours

    GrabJobs

    Henderson, NV
    4 days ago
  •  ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage... 
    Suggested
    Contract work
    Local area

    Dollar Tree

    Henderson, NV
    5 days ago
  •  ...APPLY DIRECT: GO TO WE ONLY ACCEPT APPLICATION THROUGH PROVIDE LINK. We're Looking for a Customer Service Specialist to join our team and respond to inquiries, resolve issues, process transactions, and maintain account records to ensure high satisfaction and brand loyalty... 
    Suggested

    GrabJobs

    Henderson, NV
    2 days ago
  •  ...at: 10740 S Eastern Ave Ste 120, Henderson, NV 89052. This FULLTIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-... 
    Suggested
    Full time
    For contractors
    Work experience placement
    Afternoon shift

    The Sherwin-Williams Company

    Henderson, NV
    1 day ago
  •  ...operations while creating a thriving environment for employees and customers alike, If you are based out of Spokane, you’ll enjoy our...  ...will do This is an exciting time to join our team as a Customer Service Specialist.The successful incumbent possesses a strong command... 
    Suggested
    Full time
    H1b
    Work at office
    Remote work
    Monday to Friday
    Shift work

    GrabJobs

    Henderson, NV
    1 day ago
  • $13 - $16 per hour

    Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and... 
    Hourly pay
    Flexible hours

    Circle K

    Henderson, NV
    5 days ago
  • $12 - $15 per hour

    Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible...  ...Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting... 
    Hourly pay
    Full time
    Part time

    Family Dollar

    Henderson, NV
    3 days ago
  • $14 - $18 per hour

    Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position... 
    Hourly pay
    Full time

    Tractor Supply

    Henderson, NV
    3 days ago
  • $15 - $18 per hour

    Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting... 
    Hourly pay

    Best Buy

    Henderson, NV
    3 days ago
  • $13 - $16 per hour

    Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness... 
    Hourly pay
    Full time
    Flexible hours

    Ace Hardware

    Henderson, NV
    3 days ago
  • $15 - $23 per hour

    Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and... 
    Hourly pay
    Full time

    Petco

    Henderson, NV
    1 day ago
  • $17 - $19.98 per hour

     ...SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to...  ..., suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store'... 
    Hourly pay
    Minimum wage
    Work at office
    Local area
    Shift work

    FedEx

    Henderson, NV
    3 days ago
  • 1859523BR Title: Customer Service Associate - Temporary Job Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service... 
    Hourly pay
    Temporary work
    Part time
    Work experience placement
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Henderson, NV
    2 days ago
  • $75k - $95k

     ...be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales... 
    Local area
    Immediate start
    Remote work
    Work from home

    Riverside Payments

    Henderson, NV
    11 days ago
  • $16 - $19 per hour

     ...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting... 
    Hourly pay
    Full time
    Part time
    Shift work
    Night shift
    Weekend work

    Walgreens

    Henderson, NV
    3 days ago
  • 1848327BR Title: Pharmacy Customer Service Associate Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout... 
    Hourly pay
    Part time
    Work experience placement
    Seasonal work
    Local area
    Immediate start
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Henderson, NV
    3 days ago
  • $17 - $19.98 per hour

     ...Consultant The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to...  ..., suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store'... 
    Work at office
    Local area
    Shift work

    FedEx

    Henderson, NV
    4 days ago
  •  ...The Home Depot in Henderson, Nevada is seeking a Lot Associate to assist customers with loading their vehicles and maintain the entrance of the store...  ...customer interaction and requires excellent customer service skills. You will help ensure a sufficient quantity of carts... 

    The Home Depot

    Henderson, NV
    3 days ago
  • $18 per hour

    As a store associate, you’ll be responsible for merchandising and stocking product, cashiering...  ...looking its best. You’ll enhance the customer shopping experience by working...  ...team and providing exceptional customer service. Position Type: Full-Time Average Hours... 
    Hourly pay
    Full time
    Part time
    Work experience placement

    ALDI

    Henderson, NV
    4 days ago
  • $16 per hour

    Order Fulfillment Processor As an Order Fulfillment Processor, you will play an important part of the team by assisting in picking, packing, auditing, ticketing, and tagging. You'll be working with product from some awesome clients that are heavily involved in the active...
    Monday to Friday
    Flexible hours
    Shift work

    NRI Distribution

    Henderson, NV
    3 days ago
  •  ...at: 10740 S Eastern Ave Ste 120, Henderson, NV 89052. This FULLTIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-... 
    Full time
    For contractors
    Work experience placement
    Afternoon shift

    The Sherwin-Williams Company

    Henderson, NV
    1 day ago
  •  ...Client Service Representative – On-Site Events Join our team as a Client Service Representative and be the face of our clients at community...  ..., and deliver exceptional service. Responsibilities: Assist customers and answer questions in person at events Represent clients... 
    Full time
    Local area
    Immediate start

    Ada Business Solutions

    Henderson, NV
    4 days ago
  •  ...Customer Service Rep Location: 1014 Old Nevada Highway, Boulder City, Nevada, AMD Pizza LLC About The Job You got game? You got spring in...  ...Receive and process telephone orders Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.... 
    Extra income
    Full time
    Part time
    Second job
    Work at office
    Flexible hours
    Night shift

    Domino's Pizza LLC

    Boulder City, NV
    1 day ago
  • $17 per hour

     ...Customer Service Representative Location: 450 N. Stephanie Street #200, Henderson, NV Salary: $17/hr Join Us at PSI - Where You Belong, Grow, and Thrive! At PSI, we believe that people achieve their best when they feel they truly belong. That's why fairness and opportunity... 
    Permanent employment
    Full time
    Temporary work
    Work at office
    Local area
    Flexible hours
    Weekend work
    Afternoon shift

    PSI Services

    Henderson, NV
    4 days ago
  • $20.5 per hour

     ...Customer Service Specialist I | 100% in-office call center environment (Henderson, NV / Las Vegas, NV) General Summary The Customer Service...  .... Bilingual English/Spanish communication skills preferred. Associates Degree preferred. An equivalent combination of education and... 
    Hourly pay
    Full time
    Work at office

    EIG LLC

    Henderson, NV
    2 days ago
  • $20.5 per hour

     ...Customer Service Specialist I The Customer Service Center Specialist I provides support to EMPLOYERS' customers, both internal and external...  ...product knowledge (Insurance or Workers' Compensation). Associates Degree preferred. An equivalent combination of education and... 
    Hourly pay
    Full time
    Work at office

    Employers

    Henderson, NV
    4 days ago
  •  ...Darts, miniature golf, arcade games, a full-service restaurant and bar, fitness center,...  ...Sport ~To the Guest, Everything Matters ~Customer Happiness is Everything ~My Attitude is...  ...~High school diploma or GED required; associate or bachelor’s degree preferred. ~One to... 
    Hourly pay
    Full time
    Work at office
    Local area
    Flexible hours
    Afternoon shift

    KemperSports

    Henderson, NV
    5 days ago
  •  ...at: 10740 S Eastern Ave Ste 120, Henderson, NV 89052. This FULLTIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-... 
    Full time
    For contractors

    Sherwin-Williams

    Henderson, NV
    4 days ago
  •  ...Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment Type Full‑Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is... 
    Hourly pay
    Full time
    Remote work

    ForgeFit

    Henderson, NV
    2 days ago
  •  ...Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal...  ...SAN ANTONIO REGION TO BE CONSIDERED Join Our Team as a Remote Customer Service Representative! As a Remote Customer Service... 
    Live in
    Remote work
    Work from home
    Home office

    GrabJobs

    Henderson, NV
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Associate. Be the first to apply!