Account Coordinator

ACCOUNT COORDINATOR


WHO WE ARE
We're Global Facility Management and Construction , an innovative and groundbreaking organization launched initially out of a studio apartment in 2004, now grown and expanded to a staff of 160 tasked with building and managing some of the most interesting and innovative properties throughout the continent.

We're looking to build the best team in the biz, and we're actively seeking high performing, highly engaged teammates with an entrepreneurial spirit and a good sense of humor who can't resist a challenge.


We strive every day to build an inclusive, equitable, dynamic, and engaging culture. We offer a rich and full suite of benefits and perks, from paid holidays and awesome team building activities to summer barbeques and celebrations, and of course, our employee appreciation program. As far as traditional benefits, we offer excellent health and dental coverage, life insurance and 401k, and a compelling PTO program.


Think you've got what it takes? Join our dynamic and engaged team today!
ACCOUNT COORDINATOR - WHAT YOU'LL DO

As Account Coordinator, you'll be in charge of coordinating customer requests for facility services with our contractors in an efficient and quick manner and making sure customer needs are being met.


With Customers: You'll provide critical oversight in checking in on third parties; mall property managers and landlords as needed. You'll be in charge of submitting proposals to the client once they've been reviewed and approved to submit. You'll also schedule and confirm security for locations as needed, and you'll handle minor client escalations and resolve them to the best of your ability before sending them up the chain. You'll pursue follow-through with corporate offices and of course, you'll confirm successful case completion with client locations.

With Vendors: You'll be on qualifying and following up on vendor pricing, as well as finalizing pricing when a case is ready to be closed. You'll help fix invoice issues, you'll send approvals to vendors for pricing, and you'll provide much needed oversight when the time onsite sometimes is longer than we expected, or we'd like. You'll also dispatch RFPs to vendors.
WHO YOU ARE

Position Title: Account Coordinator
Department: Facility Services
FLSA Status: Non-Exempt
Reports To: Team Leader

About You:
You are the ultimate in customer service and in process management. You have High School/College experience or related industry experience, and at least a year under your belt working in a dynamic and fast paced office environment. You work well on your own, yet love contributing to a team, and you've got great flexibility, initiative and amazing judgement.

Your Skills:
You're a master at time management, and processing priorities and deadlines, and you have awesome attention to detail. You're proficient with Excel, and an expert with Outlook, as well as internet research tools, and if you're bilingual, that's a plus!


Does this sound like you, and the career you want to build for yourself? Join us and apply today!

At Global, we don't just accept difference - we celebrate it, we support it and thrive on it for the benefit of our employees, our service, and our community. Global Facility Management is proud to be an equal opportunity workplace.