Senior/Staff CloudOps Engineer (Boston)

About the RoleCloudZero is growing fast. Our customer base is expanding, the data challenges we're solving are getting more complex, and the platform is scaling to match. As a CloudOps Engineer you'll be a force multiplier for our engineering organization, owning the performance, reliability, and observability of CloudZero's infrastructure and empowering teams to ship features that help customers understand and optimize their cloud spend.This is real infrastructure work at real scale, not a ticket-closing role or a console-clicking job. CloudZero processes billions of events daily across AWS, Azure, and GCP. Our customers rely on real-time, accurate cost data to make business-critical decisions, and any instability in our system impacts their planning. Built entirely on a unique serverless architecture with no EC2s or containers, our platform demands infrastructure that scales gracefully, fails predictably, and recovers automatically.If you thrive on hard operational problems, care deeply about reliability and performance, and want to see your work matter to customers in direct and measurable ways, this role was built for you.What You'll DoInfrastructure as CodeDesign and maintain Pulumi modules that provision reliable, cost-efficient cloud resourcesOwn infrastructure end to end with no clicking through consolesObservabilityInstrument systems so that failures surface quickly and debugging happens with data, not guessworkBuild observability into everything so you know about problems before customers doAutomationAutomate deployments, scaling, backups, and limit changes; if humans are doing it repeatedly, build a system to do it insteadBalance automation intelligently, building solutions to real problems rather than automating for its own sakePartner with Product EngineeringHelp teams design resilient services, review architectures for operational complexity, and build deployment pipelines that enable safe and fast shippingOptimize for cost and performance; CloudZero's business is helping others optimize cloud costs, and we should be exemplars of efficient cloud usage ourselvesWhat You Bring3 to 5+ years of experience building and operating distributed systems in AWSStrong skills in Python and Infrastructure as Code using Pulumi or TerraformExperience with frontier AI models such as Claude, Codex, or GeminiHands-on experience with monitoring tools such as Prometheus or DatadogProven ability to debug production issues under pressureValues thoughtful, reliable system design over reactive hero effortsStrong documentation habits to support long-term team clarity and system stabilityAbility to clearly explain complex technical issues to non-technical stakeholdersExcited to take ownership of infrastructure and solve operational challenges at scaleAbout CloudZeroCloud cost management is one of the biggest challenges organizations face today. As cloud adoption continues to accelerate, so do the complexities and costs associated with it, and macroeconomic conditions only increase pressure to prove cloud efficiency.CloudZero is a SaaS platform at the intersection of next-generation cloud cost management and FinOps. We ingest billing and usage data from all cloud, SaaS, and PaaS providers, organize it in real time according to our customers' business structures, and empower organizations to make more informed business decisions.Since our founding in 2016, our mission has been to make efficient innovation a reality for every cloud-driven organization. We believe every engineering decision is a buying decision, and we're applying proven reliability engineering principles to financial efficiency.We believe the best AI empowers users with clear insights and confident decisions, transforming complex cloud cost data into actionable intelligence that drives meaningful business outcomes.To date, we've raised over $56 million from leading venture capital firms. We're solving problems of massive scale, business importance, and complexity in a space that needs it more than ever.Equal Opportunity EmployerCloudZero is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. All job offers are contingent upon the candidate passing background and reference checks.LocationBoston; San FranciscoAddressBoston, MassachusettsEmployment TypeFull timeDepartmentEngineeringApplication Engineering