Assistant Branch Manager - Pest Authority
Mosquito Authority Bite Busters
Job Description
Job Description
Benefits:
- Opportunity for advancement
- Company car
- Competitive salary
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
Mosquito Authority | Pest Authority
Aberdeen, NC About Us Mosquito Authority | Pest Authority is one of the fastest-growing service brands in the Southeast, known for reliable treatments, exceptional customer experience, and a team-first culture built on accountability and results. We don’t do contracts. We don’t do excuses. We deliver top-tier service and create long-term career opportunities for driven professionals. We’re expanding our growing our team and seeking a high-performing Assistant Branch Manager to help lead, develop, and grow a winning team. Position Overview The Assistant Branch Manager is a hands-on leadership role supporting daily operations, technician development, and sales and service execution. This role is ideal for a leader who coaches from the front, holds teams accountable, and helps build a high-performance culture. Key Responsibilities Leadership & Team Development
• Support the Branch Manager in leading and developing field technicians
• Conduct ride-alongs, coaching, and performance evaluations
• Lead daily huddles and weekly training meetings
• Assist with recruiting, onboarding, and training
• Uphold company culture, professionalism, and service standards Sales & Customer Success
• Drive daily sales execution, upsells, and recurring service conversions
• Coach technicians on customer communication and value presentation
• Support retention efforts and professionally resolve escalations
• Promote white-glove service and a strong online reputation Operations & Field Excellence
• Assist with scheduling, routing, and daily operations
• Perform field audits to ensure quality, safety, and consistency
• Monitor inventory, equipment, and vehicle readiness
• Ensure compliance with treatment protocols, PPE, and regulations Branch Growth & Performance
• Support execution of branch growth strategies
• Maintain accountability and consistent customer experience
• Identify process, routing, and service improvements
• Provide feedback and reporting to leadership What We’re Looking For
• Strong, hands-on leadership style
• Natural coach and mentor
• Comfortable with customer interaction and problem-solving
• Service industry experience preferred (pest control a plus, not required)
• Clear communicator; organized and process-driven
• Growth-minded with interest in long-term advancement
• Tech-comfortable (mobile apps, routing software, CRM) Requirements
• Valid driver’s license and clean driving record
• Prefer someone with a NC Pesticide License or Certified Applicators Card
• Comfortable working outdoors in varying conditions
• Ability to perform physical tasks (walking, bending, lifting up to 40 lbs)
• Professional appearance and communication skills
• Prior leadership or supervisory experience preferred Why Join Us?
• Fast-growing, stable company with clear advancement paths
• Professional training, certifications, and development
• Strong reputation for service quality and customer satisfaction
• Supportive leadership team focused on accountability and teamwork
• Opportunity to make a real impact at the branch level Compensation & Benefits Competitive compensation and benefits offered, commensurate with experience. Top-tier candidates can expect market-leading pay.
Vacancy posted 6 days ago
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