Receptionist

Receptionist

To efficiently answer incoming calls and direct to the proper company department or employee and professionally greet and assist visitors

Direct incoming calls to the appropriate recipient while providing an excellent customer experience

Assist all Pride's visitors in a courteous and professional manner while following all established company visitation policies and procedures

Function effectively within a high-volume call environment

Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management

Complete the annual CTPAT Security Training

Focus on continuous improvement, and consistently demonstrate good business judgment

Work effectively with all Pride departments to exceed internal and external expectations

Pride retains the discretion to modify duties and/or assign other duties as necessary

Must be a friendly team player, professional, detail-oriented, and honest

Must have a willingness to learn and/or adapt to new work methods

Must convey a positive, calm and patient approach

Must have the ability to:

Multi-task, problem-solve, and prioritize in a fast-paced working environment

Clearly articulate verbally and/or make inquiries to correctly route incoming calls

Sit, speak and listen to callers and visitors

Must have:

Relentless drive to achieve advancement and continuous improvement

Basic working knowledge of Microsoft Office Word

Excellent verbal communication skills

Excellent web navigation skills

Excellent personal presence and professional appearance

Switchboard operator skills or telecommunications equipment skills preferred

At least 1 year of experience as a Receptionist/Secretary or in a customer service-based position receiving inbound calls

Current or previous successful employment experience with Pride Mobility Products Corporation preferred

High School Diploma or GED

Must be legally authorized to work in the United States without sponsorship now, or in the future

This job description is not intended to be all-inclusive

In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products/Quantum Rehab is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Pride Mobility Products/Quantum Rehab is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.