Head of Product, Conversations
Confidential
Head of Product, Conversations
About the Company
Popular provider of help desk software
Industry
Internet
Type
Privately Held, VC-backed
Founded
2011
Employees
51-200
Funding
$11-$25 million
Categories
- Information Technology & Services
- Technology
- Internet
- CRM
- Customer Service
- Customer Support Tools
- Group Email
- Finance
- Software
Specialties
- web applications
- cloud
- and help desk
- help desk
- customer support
- customer service
- shared inbox
- knowledge base
- live chat
- and customer experience
Business Classifications
- SAAS
- B2B
About the Role
The Company is seeking a Head of Product for its Conversations group, a pivotal role in the evolution of customer support software. The successful candidate will be responsible for the end-to-end management of the Conversations product group, which includes the Inbox and Copilot product lines. This role demands a strategic leader who can set the vision and roadmap, drive product monetization, and ensure the seamless integration of AI to enhance the customer experience. The Head of Product will be at the forefront of the company's mission to build AI that allows support professionals to focus more on the human side of customer interactions, while also being accountable for the revenue growth of the group. Applicants for the Head of Product role at the company should have a proven track record of owning and scaling core products, with a strong understanding of both the commercial and technical aspects. The ideal candidate will have experience in shipping AI-powered products, be adept at collaborating across different product surfaces, and have a keen focus on outcomes and product craft. The role requires a leader who is data-driven, technically fluent, and has a deep understanding of B2B SaaS. The Head of Product will also be expected to embody the company's values of being happy to help, prioritizing craft over convention, and fostering a culture of progress and ownership.
Hiring Manager Title
Chief Product Officer
Functions
- Product Management
- ...Job Description | About the Role The Product Manager ascertains what’s next for the product. Head of Product is a visionary who is also rich with applied experience... ...Sharing rationale works wonders in asynchronous conversations. Impeccable Agreement: Promise, then follow...SuggestedWork at officeRemote workFlexible hours
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- United States Digital Space LLC is seeking a Growth Product Manager to own the Sign Up/Onboarding experience across Link, driving conversion and revenue impact. You will partner with design, data science, ML, legal, and compliance to run experiments, ship features, and...Suggested
$250k - $325k
The Role We're hiring our first Head of Product to own product strategy and execution across Obin's platform. This is a builder's role:... ...run discovery, negotiate scope, and hold a credible product conversation with sophisticated operations and technology counterparts at...Suggested- Head of Product Remote (US-based only—ideal: Texas, Florida, Washington DC; PST not eligible). Travel: ~2x/year for team + exec events.... ...closely with marketing to improve the applicant journey and drive conversion. Continuously improve the learner experience to strengthen...SuggestedRemote workFlexible hours
- People Inc. in New York is seeking a Senior Conversion Manager to lead on-site and on-brand audience growth initiatives. You will own acquisition... ...data into actionable plans. You will collaborate with Product, Growth, Editorial, and Design teams, driving A/B tests,...Remote job
- ...Head of Product, Growth About the Company Popular provider of help desk software Industry Internet Type Privately Held... ...be technically fluent, capable of engaging in architectural conversations, and have a deep understanding of AI and its application in...
- Head of Product Growth About Dearest Care Navigating healthcare alone is quickly becoming a thing of the past, just as representing yourself... ...Care is hiring a Growth Operator to own our activation and conversion funnel end-to-end — from the moment a prospective patient...
- ...Head of Product, AI Platform About the Company Innovative AI-powered product studio Industry Information Technology and Services... ..., particularly in the context of LLMs, agents, or conversational interfaces, is essential. Applicants for the Head of Product...
$235k - $350k
Head of Product - Bloomberg Professional Mobile App Location New York Business Area Product Ref # 10052305 Description & Requirements... ...the Bloomberg Terminal Experience with generative AI, conversational interfaces or LLM‑enabled product surfaces, particularly on...Temporary workFor contractorsWork at office$260k - $300k
...the vision and roadmap for digital wallet services and run the product development cycle Understand and articulate user needs, build... ..., in a detailed, organized way Ability to have challenging conversations at all seniority levels internally and externally. Ability to...Hourly payFull timeLocal area$265k - $310k
...A Note From the Founder I have built product at Citizen since the first line of code, and... ...person is going to hold all of that in their head and move it. I want to build that next... ...drivers underneath the revenue plan: conversion, plan mix, retention, enterprise expansion...Full timeWork at office$170k - $230k
...because it’s the most culturally relevant. We are seeking a Head of Product Marketing to drive go-to-market strategies and support sales... ..., and product storytelling assets to enhance engagement and conversion.Establish thought leadership in the industry through content...Full timeTemporary work- ...interviewer to generate insights across marketing, product, and research teams. Why this role shapes... .... Categories are won inside the buyer's head, which makes the person who truly... ..., the competitive angle 4. Drive conversion, from top of funnel to bottom In the end,...
- ...Head Of Product Marketing Synthesia is the #1 Enterprise AI video generation since 2016, and today we work with 90% of the Fortune 1... ...interactive. Instead of watching a video, people can have a real conversation with one: ask it questions, practice a sales pitch, run...Shift work
$285k - $427k
..., NBCUniversal, and Square—build better products and digital experiences. With powerful AI... ...The Role & Team We’re looking for a Head of Product Marketing to define how Amplitude... ...the narrative, jumping into a customer conversation, or helping shape a demo. You have an AI...Home officeFlexible hours- ...About the role: As Numeral grows, Product Marketing becomes a critical lever for clarity... ..., and customer insight. Our Head of Product Marketing will own how Numeral... ...that support lead generation, customer conversations, engagement, retention, and partner recruitment...Work at officeRelocation package3 days per week
$350k - $400k
...to talk. This is more than a job-it's a journey. As Chief Product Officer, you will lead ASAPP's product strategy and portfolio... ...experience, contact center, or communications products. Voice AI, conversational AI, or AI systems that operate in real time. Developer...Remote workShift work$336k - $399k
...something ambitious, and what you do here will shape both the product and the company. About the Role The Chief Product Officer... ...a plus ~ Calm, precise communicator across executive conversations, institutional partner meetings, and day-to-day with engineering...$250k - $290k
...! About the Role Canary Technologies is hiring a Head of Product Design to own the design system, information hierarchy, and... ...budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team...Contract workWork at officeFlexible hours$240k - $300k
...network for trusted trade. Our AI-powered product network empowers governments and... ...the SaaS playbook has prepared us for. As Head of Design you will shape the product vision... ...and a shipped pixel. You can have a real conversation with engineering about how the system is...Full timeTemporary workWork experience placementFlexible hoursShift work$220k - $290k
...Back to all Roles Head of Product Design at Thatch Location Austin, Texas, United States; New York, New York, United States; Remote... ...it within three weeks. You can expect: Recruiter Conversation: 30 minutes to discuss your background, what you're looking...Remote work£60k per year
...we are looking for our first-ever Chief Product Officer to take the reins of our... ...ability to map out where human intimacy is heading over the next decade, while simultaneously... ...Growth: Improve activation, engagement, and conversion through product improvements that solve...Work experience placementRemote workHome officeFlexible hoursShift work$350k
...Managing Consultant - Placing the Top Product and Analytics Talent (NYC) Head of Product | GenAI | Series A | Fully Remote US Base up to $350,000 + $200,000+ equity A well funded Series A GenAI company is hiring its first Head of Product to own a critical 0 to...Remote work- ...One Team. One Data Streaming Platform. About the Role: As the Head of Product Led Growth Marketing, you will lead a team that defines and... ...strategy from acquisition through high-value customer conversion. You and your team will collaborate across Product, Marketing...Shift work
- ...Head of Product Marketing About the Company Innovative online fundraising software for individuals & nonprofit organizations Industry... ...product marketing function, with a focus on driving growth, conversion, and retention. This role is pivotal in owning the company's...
- ...dedicated team of researchers and engineers working with global Fortune 500 enterprise customers. We are looking for someone who can fuse product-building, analytics, and design. You will lead product direction for our workforce intelligence & transformation platform –...Immediate start
- ...renowned interior design company redefining the luxury ecommerce experience. We are hiring a Product Manager to join the ecommerce product team, owning traffic acquisition, conversion, and features that help designers compare products, with a focus on add-to-cart....
- ...Head of Product About the Company Innovative provider of veterinary software systems Industry Veterinary Type Privately Held Employees 51-200 Specialties ~ veterinary technology & software About the Role The Company is in search of a...
- ...Head of Product About the Company Established enterprise with decades of cyber security expertise Industry Computer & Network Security Type Privately Held, VC-backed Founded 2017 Employees 51-200 Funding $26-$50 million Categories Computer...
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