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Technical Support Specialist: Solve Issues & Delight Users

TaskUs San Antonio

TaskUs is seeking a Technical Support Representative in Austin, Texas. In this role, you will act as the first point of contact for customers, addressing software and device issues via phone, chat, and email. Candidates should have 2+ years of technical support experience and strong communication skills. Benefits include competitive salaries and comprehensive packages through dedicated teams. If you are empathetic with a curiosity for technology, this is a great opportunity. #J-18808-Ljbffr TaskUs

Vacancy posted 1 day ago
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