Technical Support Specialist: Solve Issues & Delight Users
TaskUs San Antonio
TaskUs is seeking a Technical Support Representative in Austin, Texas. In this role, you will act as the first point of contact for customers, addressing software and device issues via phone, chat, and email. Candidates should have 2+ years of technical support experience and strong communication skills. Benefits include competitive salaries and comprehensive packages through dedicated teams. If you are empathetic with a curiosity for technology, this is a great opportunity. #J-18808-Ljbffr TaskUs
- ...Business Analyst - SDLC & User Documentation Location:... ...to join our team and support enterprise technology... ...collaborating with both technical and business stakeholders... ...to detail Assist in issue resolution, process improvement... ...analytical, problem-solving, verbal, and written...SuggestedContract work
- Microwave Products Group in Austin, Texas is looking for a Desktop Analyst to provide thorough technical support to end-users. This role involves diagnosing hardware and software issues, managing tasks for new employees, and ensuring optimal performance of computer systems....Suggested
- Seeking a dedicated End User Support Analyst to provide comprehensive desktop and device support... .... This role ensures high-quality technical assistance for attorneys and staff, supporting... ...hardware, software, and connectivity issues for a professional services organization...SuggestedWork at officeRemote workRelocation
- ...be responsible for providing technical support and assistance to our staff,... ...troubleshooting hardware and software issues, and ensuring efficient... ..., and network issues. # User account management, including... ...troubleshooting and problem-solving skills. Excellent communication...SuggestedTemporary workWork at officeRemote work
- The Phoenix Group in Austin, Texas is seeking an End User Support Analyst to provide comprehensive desktop and device support... ...focuses on troubleshooting hardware and software issues while ensuring high-quality technical assistance for attorneys and staff. The ideal...Suggested
- Are you a highly skilled technical expert with a passion for solving complex problems and providing... ...troubleshooting escalated technical issues and bridging the gap between customer support and technical development... ...issues, ensuring a seamless user experience, and minimizing...Work at officeLocal areaWorldwide
- ...performing and enabling technical support for IBM Content... ...their product related issues you will contribute to... ...resolution that lead to delightful client perceptions, utilizing... ...with CMOD exits, user exits, and customizations... ..., structured problem-solving techniques Strong...Remote workWorldwide
- ...industry player is seeking an Onsite Support Technician to deliver exceptional end-user support. In this dynamic role,... ...ticket queues, and providing technical assistance to users. You will also... ...for customer service and problem-solving, this is an exciting opportunity...
- ...from how we design our plan, support our members, to how we collaborate... ...hands-on experience managing user accounts and permissions... ...support to end users, resolve technical issues, and assist with user... ...deactivated employees. Problem-Solving: Strong problem-solving skills...Full timeWork experience placementWork at officeRemote workFlexible hours
$67k - $90k
...seeks an experienced IT Support Technician. The ideal... ...assist FOX Technology with technical support of desktop... ...one consultancy to end users as required. The employee... ...communication, and problem-solving skills. Collaborate... ...must be able to resolve issues and isolate faults...Work at officeLocal areaRemote workNight shiftWeekend work- ...Systems & Data Project Support Analyst This role blends... ...with business and technical teams. Required Skills... ...analytical and problem-solving skills ~ High... ...expertise Perform UAT (User Acceptance Testing): Partner... ...resolve data-related issues Generate reports and...
- ...Role: Support Technician 3 Location: 5805 N.... ...updates to address any issues uncovered during the migration... ...problems. Problem Solving: Troubleshoot OS-level... ...OS versions. End-User Communication:... ...implementing STIG (Security Technical Implementation Guide)...Contract workLocal area
- ...resolve trouble tickets Provides technical assistance to computer system users on a variety of issues Responds to telephone calls... ...requests for technical support, using the ticketing system to... ...10 and 11 devices. Problem-solving and analytical skills to diagnose...Casual workWork at officeRemote workFlexible hours
- ...technology solutions and support delivered with a... ...recognizing that every technical challenge represents a... ...combines proactive problem-solving with responsive support... ...responsive and courteous end user level one property... ...estimated response times for issue resolution. Diagnose...Weekly payFull timeStart working todayWork at officeLocal area
- ...Helpdesk Technician provides fast technical assistance on company... ...questions about technical issues and will work to solve them. They must be customer... ...NOC and other IT Staff to support the overall IT mission to provide... ...troubleshooting of end user issues remotely using...Work at officeRemote workNight shift
$2,000 per month
...company philosophy, to solve data problems, but focus... ...internal partners we support. Agile in our processes... ...providing support to our users, and supporting the... ...first point of contact for issue resolution Manage,... ...and have a broad set of technical skills - Mac (majority...Work at officeLocal areaRemote workFlexible hours- ...IT Support Technician I We Are Blood, your local nonprofit... ...you're someone who enjoys solving problems, helping people,... ...remotely with day-to-day technical needs while supporting the... ...peripherals, and connectivity issues Supporting end-user applications including...Work at officeLocal areaRemote workShift workAfternoon shift
- ...mining operations. To support our mission to serve Texas... ...and validating user acceptance testing; and... ...project quality, risks, and issues; analyze trends; report... ...Skill in coordinating and solving problems. Skill in... ...to communicate complex technical information clearly and...Permanent employmentFull timeWork at officeRemote workMonday to FridayFlexible hoursWeekend work
- ...Description Title: IT Support Specialist/Engineer (II)... ...for providing advanced technical support and troubleshooting... ...complex technical issues, and assisting in the... ...support, strong problem-solving skills, and a deep understanding... ...tasks such as user account management,...
$7,015.16 - $10,420 per month
...contributions matter, and we support you at each stage of... ...translate them into technical requirements. Project... ...potential risks and issues; facilitates communication... ...production support to users of systems and applications... ...in Structured problem-solving techniques and root...Full timeTemporary workPart timeWork at officeRemote workShift workDay shift$95k - $100k
...in Austin, Texas, USA while supporting ambitious technical and operational goals.... ...priorities, technical problem solving, and cross functional coordination... ...execution. • Support issue resolution, technical... ...interpreting license contracts end user license agreements, terms...- ...blockers. • Analytical Problem-Solving - Break down complex business issues, analyze data, and... ...actionable requirements. • Technical Proficiency - Skilled in... ...Agile/Scrum practices to support system design and delivery... ...Create solution backlog, user stories in jira / any...Shift work
- ...reviewing, analyzing, and evaluating user requirements, operational... ...flows, design, programming, and support using software engineering... ...Resolving complex data-related issues using robust analytical skills and logical problem-solving approaches. Exceptional...
- ...other methods) that identify issues and opportunities impacting... .... Train internal users, external technical teams, and leaders on dashboard... ...Analytical thinking and problem-solving. Being detail-oriented... ...intelligence (AI) tools to support parts of the hiring process...Permanent employmentFull timeContract workWork experience placementLocal area
$52.9k - $68.69k
...Representative provides first-level technical support for users of enterprise IT services in a highly... ...software, account, and connectivity issues, and either resolves them or routes tickets... ...platforms. ~ Strong problem-solving, analytical, communication, and interpersonal...Contract workWork experience placementWork at officeRemote work- ...position is for a Service Desk support tech. They will be providing day... ...for providing support to users of the companys computer network... ...Techs will take calls, enter issues into the helpdesk tracking system and will attempt to solve the problem on first contact....Full timeContract workWork at officeLocal areaRemote work
- ...liaison between system end-users (customers), operational leaders, additional support resources and vendors... ...to analyze business issues/requirements and workflows... ...meet operational and technical requirements. ~ Collaborates... ...change Problem Solving skills Multitasking...Full timeMonday to Friday
$55k - $65k
...concierge approach to help them solve what's next. But the heartbeat of... ...Job Summary The IT Operations Specialist provides Level 1 technical support to end-users, efficiently managing a wide variety... ...diagnose, and resolve technical issues using available documentation and...Work experience placementWork at officeWorldwideFlexible hours- ...Job Role: Member of Technical Staff (Austin, TX Remote)... ...systems software. Work on user space applications,... ...resolve complex technical issues. Write high‐quality,... ...functional teams (product, QA, support). Coordinate with... ...debugging and problem‐solving skills. Experience with...Remote work
- DPR is seeking a Technical Analyst. This role works with... ...analytical, and problem‑solving skills to help the... ...Proactively engage business users spanning multiple... ...Simple data reports Support documentation and tutorials... ...apply them to systems issues and products as required...Work experience placementCasual workWork at officeRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist: Solve Issues & Delight Users. Be the first to apply!
- technical support assistant Austin, TX
- technical analyst Austin, TX
- end user support technician Austin, TX
- IT assistant Austin, TX
- oracle technical analyst Austin, TX
- help desk assistant Austin, TX
- IT support technician Austin, TX
- operations support technician Austin, TX
- desktop support analyst Austin, TX
- support analyst Austin, TX

