Senior Director, Customer Experience & Growth
NAVEX Global, Inc.
NAVEX Global, Inc. in Lake Oswego, OR seeks a seasoned Customer Experience leader to design and scale a CX program for SMB and Mid-Market customers. You will shape the operating model, drive digital and human-touch journeys, and build performance discipline to improve adoption, health, and expansion readiness. You will mentor managers, coordinate with Sales, Product, and Operations, and leverage data, AI, and automation to deliver measurable outcomes while balancing retention, renewals, and #J-18808-Ljbffr NAVEX Global, Inc.
Vacancy posted 5 days ago
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