Website Project Manager - Agency (Remote, US Only)

Job Description

Please read before applying: This is a project management role, not a development role. You’ll manage and review our developers’ work, not build websites yourself. You must have experience managing website projects at a web or digital marketing agency. US-based applicants only.

About Us

We’re a digital marketing company managing over 120 WordPress websites for small business and agency clients. We’re growing and looking for a detail-oriented Website Project Manager to make sure every piece of work is right before it reaches our clients.

What You’ll Do

• Review every completed developer task before it goes to the client, checking layout, mobile display, links, forms, images, and that the request was completed exactly as asked
• Send clear revision notes back to developers so work is fixed the first time, with less back-and-forth
• Coordinate our developers (US and offshore, all working Eastern Time) using ClickUp and Slack
• Communicate with clients through Freshdesk, email, and phone, handling routine requests on your own
• Join client and prospect calls, gather requirements, and help build proposals and SOWs
• Create and maintain SOPs and QA checklists the team follows
• Meet with the owner for a daily check-in

Requirements

• 2+ years managing website projects at a web or digital marketing agency
• Experience managing developers and coordinating their work, rather than doing the development yourself
• Working knowledge of WordPress; you should understand how it works and be able to make small fixes like text or image changes, but you won’t be developing
• Proven experience reviewing and QA-testing websites before client delivery
• Comfortable on the phone and on client calls, sometimes without much notice
• Available during Eastern Time business hours
• Strong attention to detail in everything you do, including your resume

Preferred

• ClickUp, Slack, and Freshdesk (or a similar help desk) experience
• Experience writing proposals, SOWs, or SOPs

Details

• Hourly contractor, 20–25 hours per week to start, with potential to grow
• Remote, US only

How to Apply

• In your application, tell us about a time you caught a problem on a website before it reached the client. Applications without this won’t be considered.