Provider Network Development Specialist

Job Description

Job Description

Love building relationships, making connections, and finding new business opportunities? Our Provider Network Development Specialist role is a hands-on business development position focused on growing and strengthening HOMELINK’s healthcare provider network. You’ll connect with providers ranging from local organizations to national networks, develop strong partnerships, and help ensure we have the right provider coverage to support our customers.

Position Summary
As a Provider Network Development Specialist within VGM HOMELINK, you are responsible for building and managing provider contracting and development for HOMELINK ancillary services: physical medicine, diagnostic imaging, hearing healthcare, DME, home health nursing, as well as transportation and translation, and more. The focus will be to support the provider development team by growing the provider network and providing high-quality experiences for providers. 

What’s more?   At VGM Group, we are 100% employee owned. Click to view more about  VGM!

Reporting Accountability:  Director of Provider Network Development
Working Location:  Remote, hybrid, or on-site in Waterloo, Iowa
Work Hours Classification: Full-time, Monday-Friday, 8am-5pm

Key Responsibilities: 

• Establish strong business partnerships with key providers and stakeholders while identifying and initiating opportunities to grow HOMELINK’s provider network  
• Maintain a high-quality customer experience to providers and ensure that provider concerns/issues are addressed in a timely manner through a variety of communication platforms (i.e. phone, email, video call, etc.) and in collaboration with provider relations account managers and other cross-functional team members  
• Act as a liaison between providers and HOMELINK operations, in collaboration with provider relations team members  
• Follow processes to assist in resolving issues that may cause delays in payment to providers 
• Actively work with Marketing and Sales team to determine areas of focus for network development  
• Identify best ways to reach targeted network coverage for all HOMELINK services 
• Engage potential providers ranging in size from one-location to national networks and identify quality leads for provider network development  
• Review new business opportunities and overall needs with leaders of each business unit, i.e. Physical Therapy, Acupuncture, Chiropractic, Diagnostic Imaging, Hearing Healthcare, DME, Transportation, Home Modification, and more 
• Conduct network development efforts over the phone  
• Conduct market research to identify new opportunities for provider network expansion 
• Work closely with HOMELINK Credentialing team in efforts to both build and maintain networks comprised of quality, credentialed providers 
• Collaborate with provider relations team members to conduct/lead regular stewardship meetings with large provider partners to retain strong business partnerships  
• Identify service and non-service issues with networks and payers to help eliminate or minimize issues 
• Participate in sales training sessions  
• Assist with new employee training and onboarding  
• Attend/exhibit at conferences and trade shows as needed  
• Follows strict confidentiality and HIPAA privacy and security guidelines 
• Perform other duties assigned by leadership 

Key Qualifications: 
Education and experience:

• Corporate sales or related experience  
• High school diploma/GED desired  
• Bachelor’s degree or equivalent professional experience preferred 
• Must comply with continuing education per Company, regulatory, contractual, and accreditation requirements’ 

Skills and competencies: 

• Ability to work in a fast paced, constantly changing environment 
• Exemplary communication skills 
• Exemplary organization, prioritization, and time management skills 
• Knowledge of various healthcare industry billing and/or coding terminologies such as ICD-10, HCPCS, CPT, modifiers, and various Medicare LCDs 

Physical Requirements:

• Working at a physical desk, moving about the office and facility as needed for work 
• Operation of office machinery and equipment 
• Visual abilities to include reading, distance vision, and peripheral vision 

Learn more about HOMELINK: 
HOMELINK, a business unit within VGM Group’s family of businesses, is an innovative national provider of integrated specialty services for the healthcare and workers’ compensation industries. HOMELINK provides a comprehensive offering of ancillary care products and services, including advanced clinical programs, and partners with both payers and providers. As a privately held, employee-owned company, HOMELINK team members are committed to delivering high quality service from referral to resolution. To learn more about VGM HOMELINK, visit our website at 

Learn more about VGM Group, Inc.:
Headquartered in Waterloo, Iowa, VGM is a 100% employee-owned company providing business and professional services to thousands of business customers across North America. Services include group purchasing, commercial insurance, management of healthcare services and networks in post-acute cases, healthcare distribution direct to patient homes, specialty consulting, online education, digital, print, and traditional marketing and more. VGM employs approximately 1,700 people across 40 states and Canada, with more than 1,100 working in Iowa. VGM has been named the Top Workplace in Iowa on multiple occasions and is proud of its role in the communities in which it serves. For more information visit  .

Compensation Overview:
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.  

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.

VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.