Housekeeping Supervisor

Join our team at DoubleTree by Hilton, where our CARE culture empowers you to lead and inspire. As a Housekeeping Supervisor, you'll guide a dedicated team to ensure high-quality service and exceptional experiences for our guests. Your leadership will foster a collaborative and inclusive environment, driving team success and guest satisfaction. With competitive wages, comprehensive benefits, and Hilton employee discounts, you'll have the support you need to thrive. We're looking for a dynamic leader experienced in supervising diverse teams in fast-paced settings. If you're passionate about operational excellence and enjoy the rewards of a challenging environment, this is the perfect opportunity for you. Let's create memorable experiences together while you grow your career in a supportive work culture. Apply today to be a part of our committed team and make a difference every day. Responsibilities: Staff Management: Assign workloads, and train new or existing team members on cleaning protocols. Quality Inspections: Routinely inspect guest rooms, corridors, and public areas to ensure they meet the hotel’s cleanliness and maintenance standards. Inventory Control: Monitor supplies, linens, and cleaning equipment. Reorder items when stock runs low to keep carts fully equipped. Guest Services: Address guest complaints or special requests (e.g., extra towels, specific room needs) in a professional and timely manner. Cross-Department Coordination: Communicate with the front desk regarding room statuses (dirty vs. inspected/ready) and the maintenance team for any facility repairs. Administrative Duties: Update room statuses in the hotel property management system (PMS), maintain attendance logs, and log lost-and-found items. The successful candidate will possess excellent organizational skills, a proactive approach to problem-solving, and the ability to motivate team members. This role is essential for bridging communication gaps between front-line staff and management and enhancing productivity, making it integral to the success of our organization. Join us and contribute to a work environment that values diversity, integrity, and high standards of customer service. (Bilingual is a benefit to this position) Qualifications: • • Experience in supervising housekeeping teams in a hospitality setting, ensuring high standards of cleanliness and guest satisfaction. • Ability to train, mentor, and motivate team members, fostering a collaborative and inclusive work environment. • Proven track record of managing inventory effectively, ensuring supplies and equipment are always available and well-maintained. • Strong communication skills to coordinate efficiently with front desk and maintenance teams, ensuring seamless operations. • Proficiency in using hotel property management systems (PMS) for updating room statuses and maintaining accurate records. • Ability to handle guest requests and complaints professionally, ensuring a positive guest experience. • Detail-oriented approach to conducting quality inspections, ensuring all areas meet the hotel's cleanliness and maintenance standards. Compensation: $20 - $20.50 hourly

• Staff Management: Assign workloads, and train new or existing team members on cleaning protocols. • Quality Inspections: Routinely inspect guest rooms, corridors, and public areas to ensure they meet the hotel’s cleanliness and maintenance standards. • Inventory Control: Monitor supplies, linens, and cleaning equipment. Reorder items when stock runs low to keep carts fully equipped. • Guest Services: Address guest complaints or special requests (e.g., extra towels, specific room needs) in a professional and timely manner. • Cross-Department Coordination: Communicate with the front desk regarding room statuses (dirty vs. inspected/ready) and the maintenance team for any facility repairs. • Administrative Duties: Update room statuses in the hotel property management system (PMS), maintain attendance logs, and log lost-and-found items.The successful candidate will possess excellent organizational skills, a proactive approach to problem-solving, and the ability to motivate team members. This role is essential for bridging communication gaps between front-line staff and management and enhancing productivity, making it integral to the success of our organization. Join us and contribute to a work environment that values diversity, integrity, and high standards of customer service. (Bilingual is a benefit to this position)