Private Club Concierge

Job Description

Job Description

Description:

Boerne, Texas

Every great private club has someone who quietly keeps everything moving.

• The person who answers the phone before the second ring.
• Who knows which dining room has availability tonight.
• Who can coordinate a reservation, a to-go order, and a member request without missing a beat.

At Cordillera Ranch, that role belongs to our Club Concierge .

This position sits at the center of clubhouse communication and member hospitality , serving as the welcoming presence for members and the coordination hub for dining reservations, to-go orders, and general clubhouse inquiries.

If you enjoy hospitality, organization, and being the person who helps everything run smoothly behind the scenes, this is a unique opportunity to play a key role in the daily experience of a premier private club.

The Club Concierge is often the first voice members hear and the first person they see when they arrive at the clubhouse.

Working closely with the Food & Beverage leadership team, this position manages dining reservations, assists with member requests, coordinates to-go orders, and supports host operations during service.

The role requires a calm, organized professional who enjoys helping people and takes pride in creating seamless member experiences.

• Welcome members and guests with a warm and professional presence
• Serve as the primary point of contact for clubhouse inquiries
• Maintain an organized and welcoming reception area

• Manage dining reservations and special requests through Club Essentials
• Answer incoming calls promptly and professionally
• Communicate reservation details and special requests to the service team

• Assist members with to-go orders and coordinate with the culinary team for accuracy and timing
• Support host operations during busy dining periods
• Maintain strong knowledge of menus, events, and club offerings

• Assist with event reservations and member requests
• Support the Club Concierge Supervisor and F&B leadership with administrative coordination
• Help ensure clear communication between members, kitchen, and service teams

The best Club Concierges tend to be:

• welcoming and personable
• highly organized and detail-oriented
• calm under pressure
• strong communicators
• service-minded problem solvers

This role is ideal for someone who enjoys helping people and takes pride in creating a smooth and professional experience for members.

Full-time team members may be eligible for:

• Competitive hourly pay
• Medical, dental, and vision insurance
• Paid time off
• Company-paid life insurance
• Opportunities for long-term career growth within the club

Located in the Texas Hill Country, The Clubs of Cordillera Ranch is one of the premier private clubs in Texas.

The club features:

• Jack Nicklaus Signature Golf Course
• Multiple dining venues and bars
• Fitness, tennis, and outdoor recreation
• A vibrant member community and year-round events

Our hospitality philosophy is simple: take care of people the right way, every time.

• Previous experience in hospitality, concierge, front desk, host stand, or food & beverage service preferred

• Private club or luxury hospitality experience is a plus

• Strong interpersonal and communication skills

• Ability to multitask in a fast-paced environment

• Comfort working with reservation systems and POS software

• Professional appearance aligned with club service standards

We are currently hiring a Full-Time & Part-time Concierge

Typical shift: 8:00 AM – 2:00 PM and 2:00 PM to 10:00 PM

Candidates must be available for:

• evenings

• weekends

• holidays

• Sundays (required)