Residential Program Supervisor - Direct Support

Job Description

Job Description

Direct Support Residential Supervisor Lucas & Wood County, OH | Full-Time | In-Person Make a Meaningful Impact Every Day

Join The Epilepsy Center of Northwest Ohio, where we empower individuals with intellectual and developmental disabilities (I/DD) through compassionate, high-quality residential services. If you're a natural leader who thrives in supportive, mission-driven environment to improve the lives of people affected by epilepsy and those with developmental disabilities and wants to make a real difference, this human services leadership role is for you. All while supporting individuals attain the highest quality of life and gain full acceptance and understanding from the community.

About the Role

As a Residential Program Supervisor (House Supervisor), you’ll ensure high-quality, person-centered care while overseeing the daily healthcare and lifestyle operations of residential living homes. Through coordinating services, maintaining a safe enriching home environments for the individuals we serve. In addition to leading, training, and mentoring Direct Support Professionals (DSPs) that are the front line caregivers to the individuals that we support.

Key Responsibilities

• Oversee daily operations of assigned residential sites
• Provide leadership, coaching, and training to DSPs
• Ensure staff are trained on ISP/IP plans, policies, and procedures
• Monitor documentation including MARs, Brittco entries, and required reports
• Conduct weekly site visits and monthly QA reviews
• Provide direct care support as needed
• Assist with team meetings, assessments, and care coordination
• Manage scheduling, call-offs, shift coverage, and PTO approvals
• Ensure completion of emergency drills and safety compliance
• Oversee household budgets, groceries, and maintenance needs
• Communicate with supervisors, nursing staff, and administrative teams
• Participate in hiring, onboarding, and staff development
• Ensure individuals are safe and free from abuse, neglect, and exploitation
• Participate in on-call rotation and provide backup support

Required:

• High school diploma or GED
• 1 – 3 years of experience in developmental disabilities, caregiving, or human services
• Must be 18 years or older
• Valid driver’s license, reliable transportation, and clean driving record (fewer than 6 points)

• Ability to pass BCI/FBI background checks and required screenings

Preferred:

• Associate degree in Social Work, Human Services, Healthcare, or related field
• Supervisory or leadership experience
• Strong communication, organization, and leadership skills

Top Qualities

• Leadership & Coaching
• Time Management & Decision Making
• Communication & Relationship Building
• Organization & Critical Thinking
• Person-Centered Mindset
• Reliability & Professionalism

Benefits

• Paid time off, training, and orientation
• Health insurance (cost-share medical; employer-paid dental & vision)
• 401(k) with employer matching
• Student loan repayment assistance
• Attendance and referral bonuses (up to $500 per referral)
• Local Employee Resource Network (Employee Assistance Program)
• Flexible spending & dependent care accounts
• Life & disability insurance
• Opportunities for career growth and advancement

Schedule

• Full-time leadership role with flexible scheduling of 1st and 2nd shift
• On-call weekend rotation
• Additional hours as needed for program support
• Direct care coverage as needed (1st, 2nd, 3rd shifts; weekends)

Work Environment

Primarily field-based with regular site visits. Must be comfortable providing direct care when needed and supporting multiple residential locations.

About The Epilepsy Center of NW Ohio

The Epilepsy Center of Northwest Ohio is a non-profit organization dedicated to improving the lives of individuals and families affected by epilepsy and developmental disabilities. We are an Equal Opportunity Employer focused on inclusion, empowerment, and understanding.

Tags & Keywords

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