REFERENCE SERVICES MANAGER - JOHN P. HOLT BRENTWOOD LIBRARY

Reference Services Manager

The City of Brentwood seeks an experienced, service-minded library professional to join its team as Reference Services Manager for the John P. Holt Brentwood Library.

This is a key leadership role for someone who enjoys supervising staff, overseeing collections and services, supporting library programming, and helping shape the future of a public library. The Reference Services Manager plays an important role in daily operations while also contributing to strategic planning, community engagement, and high-quality public service.

The John P. Holt Brentwood Library provides access to over 165,000 books and other materials, including audiobooks, DVDs, music CDs, databases, and online resources. With a mission of being a vibrant and engaging community center for lifelong learning and the arts, the Library continues to be an important resource for the Brentwood community. Situated in a beautiful park setting and bordered by a walking trail and arboretum, the Library is widely known as one of the crown jewels of the City of Brentwood.

This position requires regular evening and weekend work based on library operations, programming, and staffing needs.

Duties and responsibilities include managing, supervising, scheduling, and supporting Reference Department staff and daily operations; serving as the person in charge of the library as needed, including regular evening and weekend responsibilities; overseeing adult and teen collections, databases, online resources, interlibrary loan, and related reference tools; monitoring department budgets, usage statistics, and reports to support purchasing decisions, planning, and operations; helping develop and coordinate programs, outreach, and services for adults, teens, families, schools, and community groups; and providing high-quality public service by assisting patrons, supporting daily operations, and helping uphold library policies and procedures.

The ideal candidate has demonstrated success leading library staff, managing priorities, and supporting high-quality public service; brings strong organizational and supervisory skills, with the ability to balance daily operations and long-term goals; communicates clearly and collaboratively with staff, patrons, and community partners; has experience with collections, databases, programming, and budget oversight in a public library setting; is adaptable, approachable, and professional, with the ability to remain calm under pressure and handle issues that arise in a busy public-facing environment; and values lifelong learning and understands the library's role in enriching and connecting the community.

Minimum training and experience required include a master's degree in Library Science from an ALA-accredited program, along with 3 to 5 years of management experience in a library setting and familiarity with technical services in a public library. Demonstrated problem-solving ability with desktop computers and experience managing a library software system required. Any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for the position may be considered.

The City of Brentwood is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.