Case Manager

Case Manager

Guardian Tax is growing and looking for a motivated, organized Case Manager to join our in-office team in Irvine. If you work well in a fast-paced environment, communicate confidently, and enjoy helping clients through challenging situations, this could be a great fit for you.

This role is a great opportunity for someone with previous case management or tax relief experience who wants to continue growing with a supportive and driven team.

Responsibilities

• Manage client cases from onboarding through completion
• Keep clients updated and maintain consistent communication throughout their case
• Work closely with enrolled agents and internal teams to keep files moving forward
• Track deadlines, documents, and case activity to ensure everything stays on schedule
• Handle multiple active files while staying organized and detail-oriented
• Provide a positive and professional experience for every client

Qualifications

• Minimum of 6 months of experience in case management required
• Strong verbal and written communication skills
• Ability to multitask and stay organized in a high-volume environment
• Comfortable learning new systems and workflows
• Positive attitude, dependable work ethic, and team-oriented mindset

Why Join Guardian Tax

• Supportive and collaborative office culture
• Hands-on training and leadership support
• Growth opportunities within a rapidly expanding company
• Meaningful work helping clients navigate financial challenges

Compensation & Schedule

• Competitive hourly pay
• Performance-based bonus opportunities
• Monday–Friday | 8:00 AM – 5:00 PM
• In-office position located in Irvine, CA

Apply Today

We're actively hiring and excited to grow our team. If you're looking for an opportunity to build your experience, grow professionally, and be part of a strong office culture, apply today!