Dental Receptionist- Relief - $20.21 - 24.75/hr (97015)

Join our team as a Relief Dental Receptionist at Rosewood Family Health Center in Portland, OR!Dental Receptionists play a vital role in our organization by serving as the frontline connection between patients and their oral healthcare. As the first point of contact, you help set the tone for a welcoming, respectful, and patient - centered dental experience. Your work supports the smooth operation of our dental clinics and directly supports YVFWC's mission to deliver high - quality, accessible dental care to the diverse communities we serve. Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. We invite you to explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families! Visit our website at to learn more about our organization! Position Highlights: $20.21-$24.75/hour DOE

Additional pay for your bilingual skills, paid on hours worked What You'll Do: Answers the phone, transfers calls and takes messages as needed for the clinic

Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient's arrival. Provides translation services as needed to patients

Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registers new patients and updates patient data in the computer

Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments

Verifies patient's insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed

Reviews and responds to patients' questions in person, via phone, and patient portal systems

Performs routine billing functions such as posting patient encounters, billing insurance companies, encouraging payment, taking payments and generating end-of-day reports

Reviews cash box receipts and reconcile cash box daily

Manages the Referral Process, working on referrals from inception through completion

Manages the recall process to include follow-up communication to patients for routine preventative care, treatment plan completion, and other appointments as needed

Ensures that clinic generated documents are sent to the Health Information department and office related clinic documents are filed in the patient's record

Creates treatment plan estimates, reviews estimates with the patient, and collects upfront fees

Perform other duties as assigned Qualifications: High School Diploma or GED

One year's experience in a clinic, optometry or dental office preferred

This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved

Bilingual (English/Spanish) preferred at a level 9

Ability to prioritize work and manage multiple tasks simultaneously in a fast - paced environment with frequent interruptions

Ability to interact with patients, Providers and staff in a professional manner

Basic proficiency with a variety of computer programs, including Microsoft Outlook, Word, and Excel

Basic knowledge of medical or dental terminology and healthcare billing/insurance preferred

Ability to deliver outstanding customer service Our Mission Statement"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.