REVELxp - General Manager, USF and UCF, Orlando, FL

Job Description

Job Description

Description:

REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.

We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team! 

We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.

This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.

Position Summary

The General Manager is responsible for leading and managing daily event operations for all tailgating events and event rental operations. Other duties also include mentoring team members, setting performance objectives, and the oversight of operations, assets, events and asset management. A successful General Manager performs efficiently in a high-energy environment, demonstrates excellent problem-solving and decision-making skills and leads and manages people, ensures operations run smoothly, and achieves revenue targets. 

The selected candidate must live in the Orlando, Florida area.

The General Manager reports to the Regional Vice President. 

Key Responsibilities

Primary duties include, but are not limited to:

Sales:

• Full oversight of all revenue related activities (tailgates and event rentals), which include goal setting, forecasting, and the development and execution of sales strategies
• Active participant in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives
• Responsible for owning and growing relationships with university partners across multiple departments
• Craft, implement, and oversee guest communication plan for all tailgate and event rental clients.
• Develop a team culture focused on poise, accountability, detail, and with high attention to hospitality.
• Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights for leadership
• Responsible for Accounts Payable and Receivable for properties/operations including tracking and reporting.
• Full ownership of pricing and discounts as approved by Regional Vice President
• Supervision and development of team members by providing consistent feedback in relation to key performance metrics and company expectations; oversee recruiting and assist with training when needed
• Support company-wide initiatives and encourage behavior that promotes adoption of initiatives, processes, and policies

Operations:

• General: Strategic planning and trend forecasting; ensure compliance with company-wide initiatives and processes/improvements ; manage and improve current systems including quality control, maintenance, inventory, and process management
• Event Management: Event layout, design assistance, and oversight of events operations; and manage relationships with key vendors including rental, food and beverage partners
• Asset Management: Oversee all aspects related to facility management including warehouse organization and cleanliness if applicable, office organization, general facility maintenance and facility services such as cleaning, landscape, and pest control ; oversee Operations personnel on all aspects of fleet management including cleanliness, maintenance, safety training, and security policy compliance and inventory maintenance, asset counts and repair schedules; budget oversight for all expense line items including but not limited to hourly labor, game day expenses and overall office expenditures 
• Public Relations & Communication: Serve as a visible representative of REVELXP with customers, university administration and athletic department; manage all partner relationships with existing partners and key event rental clients; and attend community functions with executive management

Requirements:

Minimum Requirements

• Bachelor’s degree in business administration, or similar, from an accredited four-year college, or active progress towards a four-year degree, or equivalent experience
• Strong interpersonal and communication skills
• Ability to effectively manage others
• Ability to coach and deliver constructive feedback with diplomacy 
• Proficient in computer skills and basic math skills
• A passion and ability to lead and serve others
• Effective problem-solving abilities with the ability to work independently and as a team
• Strong organization, follow-up, with a high attention to detail
• Knowledge of sports and the excitement of in-person events is a plus

Physical Requirements

• Ability to stand and walk for extended periods during events
• Ability to lift and carry items up to 40 pounds (e.g. event materials)
• Ability to bend, stoop, and reach
• Manual dexterity to handle event materials and technology
• Ability to work in varied environmental conditions, including outdoor spaces
• Good visual acuity and attention to detail
• Ability to travel to event sites, including international, as needed

Work Environment

• Combination of office and on-site event environments 
• Fast-paced conditions during live events
• Frequent interaction with clients, vendors, and large groups
• Ability to work weekends and evenings 

Benefits

• Healthcare with HSA and FSA
• Retirement plan with 401(k) match
• Paid Time Off, Sick Leave, Holidays, Floating holidays and other paid leave

Note: Applicants are considered on a rolling basis.