Advanced Medical Support Assistant - Physical, Medicine and Rehab

Advanced Medical Support Assistant - Physical, Medicine and Rehab Department: Department of Veterans Affairs The incumbent is either an integral part of a large Physical Medicine and Rehabilitation (PM&R) Department or the Rehabilitation and Extended Care Department within the Minneapolis VAHCS. This is a Complexity Level 1 Facility. The incumbent performs administrative support work in connection with the care and treatment given to patients in the Rec and/or PM&R Department. Key Responsibilities VA Careers - Medical Support Assistant: Major Duties: Sets and adjusts short-term priorities. Assures timely accomplishment of the workload. Performs a variety of administrative functions which support clinic/program operations including but not limited receiving/relaying incoming and outgoing telephone messages, receiving and directing patients and visitors, answering routine inquiries, scheduling appointments, managing consults, and maintaining supplies. Promotes team building and improves business practices. Collects and compiles information as needed to carry out the work of the clinic, program or department. Follows established clinic and appointment scheduling business rules including but not limited to consultations, scheduling, electronic wait lists, recall reminder, encounter action required reports, insurance capture, AudioCare, and missed opportunities. Routinely and timely shares pertinent information. Routinely accepts other ideas and integrates appropriate ones into practice. Routinely uses email communication as well as verbal communication in an appropriate manner. Refers all questions requiring immediate medical attention to appropriate health care team member. Fields and resolves customer complaints. Refers more serious unresolved complaints to a higher‑level supervisor. Work Schedule: Monday-Friday 7:30am-4:00pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements & Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Which agency is hiring for this position? This position is with Veterans Health Administration, Department of Veterans Affairs. What is the salary for this position? The posted pay range is $53931 – $70110/yr. What security clearance is required? This position requires a Other security clearance. What is the application deadline? Applications close on 2026-11-09. Who is eligible to apply? This position is open under the 'Fed Internal Search' hiring path. Related Searches Advanced Medical Support Assistant - Physical, Medicine and Rehab, Advanced Medical Support Assistant - Physical, Medicine and Rehab jobs, Advanced Medical Support Assistant - Physical, Medicine and Rehab careers, apply Advanced Medical Support Assistant - Physical, Medicine and Rehab, Advanced Medical Support Assistant - Physical, Medicine and Rehab in Minneapolis, Advanced Medical Support Assistant - Physical, Medicine and Rehab jobs Minneapolis, Advanced Medical Support Assistant - Physical, Medicine and Rehab in Minnesota, Advanced Medical Support Assistant - Physical, Medicine and Rehab jobs Minnesota, jobs in Minneapolis, careers in Minneapolis, jobs in Minnesota, federal jobs in Minnesota, government jobs Minnesota, jobs near Minneapolis, Minnesota, Veterans Health Administration, Veterans Health Administration jobs, Veterans Health Administration careers, Veterans Health Administration Minneapolis, Department of Veterans Affairs, Department of Veterans Affairs jobs, Medical Support Assistance, Medical Support Assistance jobs, USAJOBS Medical Support Assistance, fed internal search jobs, Other clearance jobs Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-02 · Not affiliated with or endorsed by OPM or USAJOBS.gov #J-18808-Ljbffr U.S. Department of Veterans Affairs