Sr. Learning Specialist
ERMCO-ECI
About ERMCO Electric Research and Manufacturing Cooperative, Inc. (ERMCO) is the leading manufacturer of distribution transformers and engineered electrical solutions, serving electric utilities, Original Equipment Manufacturers (OEMs), and industrial customers across North America. Headquartered in Dyersburg, Tenn., ERMCO delivers reliable, high-quality products that power homes, businesses, and communities across North America. Overview With commitments to safety, operational excellence, and continuous improvement, ERMCO is at the forefront of supporting grid modernization and energy transition. Our vertically integrated operations, customer‑focused culture, and investment in people and technology make ERMCO the most valued partner for delivering resilient, sustainable power infrastructure for the future. Job Summary The Senior Learning Specialist plays a crucial role in the Training and Development team, responsible for supporting and coordinating the creation and delivery of effective training programs. This role involves assessing organizational development needs, creating content, developing curricula, and managing learning and development initiatives. Specific programs include new hire orientation, continuous improvement training, on‑the‑job training, corrective action or remedial training, and leadership development. Additionally, the Senior Learning Specialist provides leadership and mentorship to other Learning Specialists. Collaboration with various departments is essential to identify developmental needs and execute training sessions both within the plant and across the enterprise. The ideal candidate has experience with various training methods, including classroom / virtual classroom training, on‑the‑job training, coaching, mentorship programs, and e‑learning. Experience with different learning programs such as management training and technical skills development is preferred. This role will be on‑site in Dyersburg, TN. Relocation Assistance is available. Responsibilities Consult with internal stakeholders to identify training needs, gather requirements, and develop tailored solutions that address specific business objectives. Lead the assessment of training needs by partnering with department leadership and providing strategic recommendations. Design, develop, and implement curricula and training materials using a variety of multimedia resources, including interactive videos and digital simulations, to enhance learner engagement and retention. Facilitate learning sessions and workshops using classroom training, virtual classroom training, on‑the‑job training, coaching, mentorship programs, and e‑learning to cultivate new skills and strengths across the workforce. Utilize the Learning Management System (LMS) to deliver and track training, including eLearning modules, session completion rates, and training metrics, while working closely with the Learning System Administrator. Develop comprehensive course assessments, training evaluations, quizzes, and meaningful, interactive activities that significantly enhance learning outcomes. Analyze the effectiveness of training programs by rigorously monitoring results against corporate goals and key performance indicators, then implement data‑driven improvements to maximize impact. Drive continuous improvement of learning programs, including new hire training and continuous improvement initiatives, to ensure they remain effective and aligned with organizational goals. Provide leadership and mentorship to other Learning Specialists, fostering a collaborative and innovative learning environment. Qualifications BS or BA in Organizational Development, Organizational Leadership, Human Resource Development, Education, Psychology, or a related field. 5–7 years of direct experience with Instructional Design or curriculum development and delivering content, preferably in a corporate learning and development environment. Knowledge of the manufacturing environment and the learning and development needs of front‑line workers, supervisors, and managers. Understanding of manufacturing policies, practices, trends, and technology. A combination of experience and education may also be considered. Knowledge, Skills, and Abilities MS Office proficiency – Intermediate experience with Microsoft Word, Excel, Publisher, Outlook, PowerPoint, Teams, and SharePoint. Content authoring tools – Knowledge of software applications used to create interactive multimedia content for use in the classroom or on mobile devices. Presentation skills – Speaks clearly and persuasively in positive or negative situations; listens and clarifies; responds productively to questions; demonstrates group presentation skills; participates in meetings; utilises proper grammar; and ensures non‑verbal communication is professional. Written communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; and reads and interprets written information. Problem solving – Gathers and analyzes information skillfully; identifies gaps and trends; makes recommendations to improve processes. Adaptability – Manages competing demands; changes approach or method to best fit the situation; translates applied training to successful job‑skill transfer; uses various methods and applications of adult learning styles; manages multiple projects and time. Monitoring, managing, and measuring work – Monitors process, progress, performance, and results for oneself, other individuals, or teams/organizations to make improvements or take corrective action to ensure quality work. Attention to detail – Works accurately; identifies, analyzes, prevents, and solves problems. Judgment and decision making – Considers relative costs and benefits of potential actions to choose the most appropriate one. Teamwork – Works with individuals or a group of people to achieve a shared goal or outcome in an effective way. Innovation – Meets challenges with resourcefulness; generates suggestions for improving work; presents new and unique ideas; connects previously unrelated notions. Emotional intelligence – Is aware of others' reactions; understands why they react as they do; reads non‑verbal cues and adjusts to moods and situations. Service‑minded – Actively looks for ways to help people; listens and follows through on commitments. Work environment: The employee occasionally works near moving mechanical parts. The noise level in the work environment is usually moderate. A minimum of 25% travel is required. Disclaimer: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Additional tasks and responsibilities may be assigned as required. Job Locations: US‑TN‑Dyersburg #J-18808-Ljbffr
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