Advanced Field Service Engineer - Remote

Job DescriptionJob DescriptionOverviewRecognized by Clarivate, Forbes, the Human Rights Campaign, and Military Friendly® for innovation, workplace excellence, inclusion, and veteran support.A global building automation and industrial technology company with 100+ years of history, 25,000+ patents, and 7,000+ engineers, operating across 70+ countries and 4 major business areas. Its technologies support industries including buildings, manufacturing, healthcare, data centers, and utilities worldwide.Benefits401(k) match: Employer matches 87.5% of the first 8% of eligible pay, up to 7% of base salary; generally fully vested after 3 years.Education support: Up to $5,250/year for eligible undergraduate programs and $7,500/year for graduate programs.Paid parental leave: 8 weeks (40 business days) for birth, adoption, or foster-care placement.Paid time off: 56 hours of paid sick time annually, plus vacation and 12 paid holidays.Health coverage: Medical, dental, and vision plans, including an HSA-eligible medical option and 100% in-network preventive care.HSA & FSA: Tax-advantaged accounts for eligible healthcare, dental, vision, and dependent-care expenses.Disability coverage: Short-Term Disability provides 100% of base pay for up to 8 weeks, then 70% through week 26; Long-Term Disability provides 60% of base pay after Short-Term Disability.Employee support: Company-paid with 8 sessions per issue per year, plus health and wellness resources.Employee support: Company-paid Employee Assistance Program with 8 sessions per issue per year, plus health and wellness resources.Insurance & discounts: Company-paid basic life insurance of 1× annual base pay, Accidental Death & Dismemberment coverage, Business Travel Accident Insurance, and employee discounts.Benefits may vary by location, position, employee classification, and eligibility.Qualifications Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, or mathematics.Minimum of 6+ years of proven field service engineering experience, including at least 4+ years focused on rotating equipment and control systems (e.g., pumps, compressors, turbines), preferably Sundyne products.Strong technical expertise in rotating machinery, with hands-on experience supporting 100+ field service interventions involving troubleshooting, repair, and commissioning activities.Proficiency with control systems hardware and software related to rotating equipment, including diagnostics, calibration tools, PLC/HMI troubleshooting, and VFD systems with 3+ years of applied use.Knowledge of industry standards and safety regulations (API, OSHA, ISO) with 100% compliance experience in field service operations and safety-critical environments.Responsibilities Provide advanced technical support, maintenance, and repair services for Sundyne rotating equipment and control systems at customer sites.Troubleshoot and resolve complex issues related to rotating machinery, including pumps, compressors, and associated control hardware and software.Collaborate with engineering and product teams to implement solutions that meet customer requirements and comply with industry standards.Conduct detailed training sessions for customers and internal teams on equipment operation, maintenance, and safety protocols.Ensure strict adherence to company policies, safety standards, and regulatory requirements during all field service activities.