Heavy Equipment Field Service Technician

Job Description

Job Description

POWER UP YOUR CAREER WITH LOUISIANA CAT

Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!

JOB SUMMARY

The Heavy Equipment Field Service Technician will be responsible for servicing and repairing Caterpillar heavy equipment and/or engines at customer locations.

ESSENTIAL FUNCTION

• Diagnose, troubleshoot, repair and perform preventative maintenance on all component of heavy equipment such as electrical codes, engines, fuel systems, hydraulics, power generation and power trains
• Responsible for removal and installation of heavy equipment engine components according to Caterpillar standards and technical service manuals
• Understand Caterpillar exchange parts process and financial cost analysis of repairs for our customers
• Create, track and formalize work order documents on our Caterpillar customer service report software systems

QUALIFICATIONS

• High school diploma or equivalent; technical degree or certification in diesel mechanics preferred
• Minimum of 3-5 years of experience as a diesel mechanic
• Extensive knowledge of diesel engine systems, including diagnostics, repairs, and maintenance
• Must own required tool inventory. Louisiana Cat offers exclusive Tooling Program (specifics discussed during interview)
• Proficiency in using diagnostic tools and equipment
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Strong customer service skills, mechanical aptitude, professional demeanor and always "safety-first" mentality every hour of every day

JOB FACTS

• Work Schedule: Monday through Friday; some Saturday shifts required. 40+ hours a week.
• Physical Demands: While performing the duties of this job, the employee is required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee must be able to occasionally lift 75 pounds from floor to chest. The employee must have the ability to reach and use the arms within a full range of motion in order to retrieve stocked parts. The employee must have the ability to endure prolonged stooping, kneeling, crouching and squatting while performing mechanical operations. The employee must be able to exert push/pull forces with the arms in order to use various wrenches and tools. The employee must be able to endure prolonged forward and overhead arm positions while performing mechanical operations. The employee must be able to use the hands to grasp hand tools and parts. The employee must have the ability to climb onto and operate equipment. The employee must have the ability to operate and maintain a field service vehicle with GVW of less than 26,000 lbs.
• Work Environment: Employee regularly works indoors around moving mechanical parts. May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. The noise level may be loud at times. Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment. Requires wearing common protective or safety equipment. Required to perform work in cramped spaces and/or high places. The noise level in the work environment is usually moderate, with occasional loudness when equipment is running.

LOUISIANA CAT BENEFITS

• Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
• Short- and Long-Term Disability Insurance
• Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life, and additional voluntary policies
• 401K Plan with Company Match
• Paid Holidays, Vacation, Parental Leave
• Technician Tool Loan Program up to $2,000
• Safety Boot / Safety Prescription Glasses Allowances
• Employee Discounts
• Credit Union
• Technician Career Development Program - Shop & Field Service Training

SAFETY IN ALL WE DO

• We require strict compliance with PPE (personal protective equipment) safety regulations.
• We maintain compliance with all Federal, State and Local safety and company regulations.
• All employees must follow all Company Health, Safety & Environmental (HSE) procedures.
• Louisiana Cat is a drug-free workplace, including marijuana and THC products.

WHY PEOPLE JOIN LOUISIANA CAT

• We are dedicated to fostering a safe and meaningful work environment that empowers our employees and customers.
• We are known for creating lasting partnerships, guided by our strong company values, customer experience culture and safety standards.
• We are committed to the long-term growth and success of both our employees and customers.
• We have energy, focus and passion delivering results because what we do impacts our customers each and every day.
• We work across Construction, Electrical Power, Industrial, Marine Engines and Oil & Gas industries.
• We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat.
• We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs.

WHO WE ARE

We are a growing organization focused on creating a positive impact on our employees, customers and communities in which we operate. We seek out employees who are inspired by our values, thrive in a collaborative environment, and want to become a part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.

ADDITIONAL INFORMATION

• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
• Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information
• Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information
• Pay Transparency Nondiscrimination Provision: click here for more information
• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments.