Production Coordinator

Production CoordinatorThe role of the Production Coordinator is to direct day-to-day on-site supervision of field labor force by creating and modifying the production schedule for all technicians, and other mitigation related personnel. The Supervisor will partner with the Operations Manager, ERT Project Manager and Client Care Coordinator in the supervision and responsibility of the total mitigation and contents effort in accordance with scope, budget, quality, and schedule.Basic Requirements:High School Diploma or equivalentMitigation or Contents experience is a plus but not requiredHighly OrganizedAbility to multi-task and prioritizeHigh level CommunicatorHigh aptitude in Microsoft office 365 and other technologyDependable transportationCell phoneEvaluated On:Performance versus annual goalsSkill Development versus Annual Skill Development GoalsQuality of overall Business PerformanceOverall Duties Include:Creates and Coordinates Production schedule for all ERT TechniciansCoordinates new loss scheduling as needs ariseCoordinates monitors and supervises customer/homeowner quality service on a day to day basis.Ensures that all QA/Warranty work on an ongoing basis is completed as it arises.Provides input to other management based on observations from the fieldProfessionally represent the Paul Davis Vision and Values.Interface with Operations Manager and ERT Project Managers in the preparation of new losses on all new projects.Maintain constant communication with property owner.Update all job management software and filesMaintain documentation on personal inspections and project flow.Professionally handle any and all complaints.Perform administrator work as assigned by production manager, including but not limited to, time cards, invoices, receipts, and other job documentation.Assist in the tracking of company assets.Assist in the scheduling of subcontractors.Communication with customers, internal and external.Participate in reconstruction job duties as the work flow dictates.Participates in marketing and business development as the need arises.Complete special assignments as requested by SupervisorParticipates in emergency services when an "All hands on deck" scenario arises.Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.Hours:A typical shift for this position is 7am – 5pm, Monday – Friday.This position is compensated for afterhours work and is also eligible for company SPIFF program.Contribute and participate in the on-call rotation. Also, needs to set the example for field staff.Reward:Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year. An annual reward planner (ARP) is completed at that time.Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.Our VisionTo Provide Extraordinary Care While Serving People In Their Time Of Need.Our ValuesDeliver What You PromiseRespect The IndividualHave Pride In What You DoPractice Continuous ImprovementOur MissionTo provide opportunities for great people to deliver Best in Class results