Real Estate Technology Program Manager

Principal Real Estate Technology Program Manager

As a Principal Real Estate Technology Program Manager at HP, you will own turning workplace technology strategy into capabilities that are delivered, adopted, and scaled across the global real estate portfolio. This role drives a portfolio of innovative workplace and base-building technology initiatives, from pilot through enterprise approval and global deployment, and directly influencing how Corporate Real Estate Workforce Services (CREWS) delivers long-term goals and objectives.

As CREWS' primary delivery owner and a trusted Customer Zero partner to internal product teams, you will operate with a high degree of independent judgment, bringing real-world requirements, constraints, and feedback that shape solutions designed to scale. Working at the intersection of real estate, technology, and enterprise governance, you will reduce complexity, strengthen cross-functional execution, set functional policy and direction, and help create a more seamless, integrated employee workplace experience.

You operate with minimal direction, exercising independent judgment to navigate complex trade-offs and unclear problem spaces.

You are accountable for the end-to-end delivery, learning, and scaling of workplace and base-building technologies across regions, property portfolios, and enterprise functions. By translating business priorities, building trusted relationships, and evaluating emerging and existing technologies, you will curate a collection of initiatives and develop a clear technology roadmap. You must learn quickly, make informed trade-offs, and select solutions to move from site-level pilots through global rollouts. This includes ensuring smooth progression through vendor selection, internal vetting (IT, Cyber, Privacy), deployment, adoption, and operational handoff.

You are not responsible for defining high-level real estate or IT strategy, nor for detailed system architecture or ongoing system administration. Your value lies in disciplined execution, fast learning, strong cross-functional coordination, and principal-level ownership of outcomes in a highly matrixed, ambiguous environment.

Key Outcomes (What Success Looks Like)

• A rationalized, governed portfolio of approved workplace and base-building technology vendors, with clear pilot-to-scale and exit criteria
• Reduced time from pilot initiation to scale or exit decisions
• Predictable, well-managed progression of CREWS initiatives through IT, Cyber, and Privacy processes
• CREWS recognized internally as a credible and valued Customer Zero for workplace and building technologies
• A maintained, trusted Real Estate Technology Roadmap informing sequencing, funding, and delivery decisions

Key Responsibilities

Technology Delivery

• Own a technology portfolio of workplace and base-building technology initiatives, spanning pilots, phased deployments, and global real estate rollout
• Drive the delivery of integrated workplace experience platforms, including employee-facing applications that unify services such as desk reservation, amenities, and site access into a single cohesive experience
• Simplify and expedite the adoption of workplace technology that facilitates exceptional business outcomes

Roadmap and Investment

• Develop, maintain, and communicate a Real Estate Technology Roadmap covering workplace applications and base-building systems that is updated continuously based on deployment learnings and business alignment
• Sequence initiatives to balance learning, risk, operational readiness, and long-term scalability
• Influence real estate and workplace strategy through delivery insights and evidence-based recommendations

Customer Zero

• Partner with internal product development teams as an active Customer Zero for workplace and building technologies
• Translate CREWS business needs into clear, implementation-ready technical requirements
• Provide structured feedback based on real-world usage, operational constraints, and adoption patterns

Vendors & Platforms

• Manage global vendor relationships for real estate software and technology, including vendor intake, evaluation, pilot governance, and lifecycle decisions, in conjunction with cross-functional partners
• Reduce vendor sprawl by enforcing consistent criteria for approval, continuation, scale, or retirement
• Guide CREWS vendors through established enterprise intake, review, and approval processes including IT, Cyber and Privacy evaluations

Qualifications

• Bachelor's degree in engineering, information systems, business, or a related field (Master's degree preferred)
• 8–12+ years of experience delivering technology initiatives within corporate real estate, workplace, facilities, or building systems environments
• Demonstrated experience managing technology implementations in large, matrixed enterprises with strong governance requirements
• Proven ability to manage vendors, pilots, and scaled rollouts from concept through operational handoff
• Strong ability to translate business needs into clear technical and delivery requirements

Preferred Experience

• Experience with workplace technologies such as building systems, workplace applications, or related platforms
• Experience operating as a Product-leaning Program or Technical Program Manager
• Familiarity with enterprise IT, Cyber, and Privacy review processes
• Experience working with outsourced real estate or facilities service partners
• Strong executive communication and stakeholder management skills