Branch Metrics & Performance Sr. Lead
$139k - $239kWells Fargo Bank
About This Role Wells Fargo is seeking a Sr. Lead Business Execution Consultant to support performance programs across the National Branch Network and help ensure they drive desired branch behaviors and business outcomes. This role will conduct analysis of performance metrics, identify trends as well as key performance drivers, and translate complex data into actionable insights for leaders. The employee will leverage data to create reporting, dashboards, and business analysis that evaluates performance, informs decision-making, and identifies opportunities to improve results across the branch network. The role will also lead and support strategic initiatives to strengthen performance management capabilities, enhance reporting and measurement, and support organizational change. In this role, you will:
- Establish and maintain a sustainable productivity reporting framework , including identifying critical data requirements and partnering with key stakeholders to secure appropriate data access for the team.
- Define and maintain a core set of banker and branch productivity metrics that provide consistent measures of performance.
- Design and enhance reporting, dashboards, and performance measurement tools that provide visibility into business results, trends, and leading indicators.
- Translate complex data and analysis into clear insights and executive-ready presentations that inform decisions and recommended actions.
- Partner with data, product, finance, and other teams to implement metrics, improve reporting capabilities, and resolve data challenges.
- Support the design and governance of benchmarking, peer group, and performance measurement frameworks to enable fair and meaningful performance comparisons.
- Lead and contribute to strategic initiatives focused on performance management, incentive effectiveness, reporting capabilities, and business execution.
- 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years of Business Analysis experience supporting sales organizations, with a focus on performance measurement, data modeling, and building dashboards that deliver actionable insights that improve sales performance and business outcomes
- Experience in consumer banking or branch banking support, such as supporting branch operations or executive leaders in a retail banking environment
- Experience analyzing performance metrics and translating complex data into actionable insights that drive business decisions and outcomes
- Experience developing and optimizing reporting, dashboards, scorecards, and performance management tools to support decision making and business strategy
- Advanced proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications, including the ability to create executive level analyses and presentations
- Experience partnering across various lines of businesses and teams to deliver scalable performance measurement solutions
- Experience leading or supporting cross functional projects and initiatives, and driving execution from concept through implementation
- Knowledge and understanding of retail banking and branch performance metrics, including the drivers of sales growth, productivity, customer outcomes, and field behaviors
- Experience with incentive compensation, performance measurement frameworks, benchmarking methodologies, or sales effectiveness programs
- Excellent verbal, written, and interpersonal communication skills
- Ability to travel up to 25% of the time
- This position offers a hybrid work schedule
- This position is not eligible for Visa sponsorship
- Wilmington, DE
- Charlotte, NC
- Dallas, TX
- Minneapolis, MN
- Phoenix, AZ
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
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