Women, Infants, and Children (Administrative Specialist II)-61009537

Job Responsibilities Careers at DPH: Work that makes a difference! Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity Under direct supervision, utilizing the agency values of Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursing Excellence and Advancing Equity performs Women, Infants and Children (WIC) client administrative support duties WIC Clinics. Implements and adheres to agency/program policies and procedures for efficient service delivery. Maintains strict confidentially and upholds all agency privacy practices. Performs all administrative duties required to provide Women, Infants, and Children (WIC) services to participants. Includes (but not limited to): Utilizing SCWIC computer system and Medicaid Web system, conducting eligibility interviews and requirements, interview of economic unit and proof (ID, residency and income) review and documentation, and application processing standards. Motor Voter offered at initial or subsequent certification. Informs and educates clients on program policies and procedures. Completes outgoing transfers. Completes WIC services in accordance to WIC policy and procedures. Performs all administrative duties required to issue eWIC cards and Farmer's Market coupon booklets. Assures for accuracy of enabling eWIC cards. Educate participant on downloading the WIC Mobile App. Assists participants with pinning their eWIC cards, redemption of food instruments, use of WIC ID Card and WIC Food Guide. Maintains WIC program security per policy and procedures. Completes and maintains required WIC reports and handles returned mail correspondence and reminder letters or phone calls. Maintains current knowledge of electronic records in accordance with program/region and Comprehensive Health Records User's Manual Policies and Procedures, to include documentation, confidentiality, and retention, archiving and filing according to program guidelines. Complies with agency and program records management requirements. Assist in maintaining the Non-Participation/ Eligible for Benefits Report15- Day Notice Report, mailing reminder letters and/or reminder phone calls and returned mail correspondence. Provides quality customer service in a culturally competent manner in face-to-face and/or telephone encounters. Maintains confidentially following all HIPAA policies and procedures. Assists with outreach activities to promote the WIC program to potential participants Documents client level data to include race/ethnicity during the interview. Follows customer service, cultural competence guidelines, as well as established clinic procedures as appropriate. Ensures customers receive qualified interpretation and translation. Adherence to Civil Rights/Non-Discrimination policies. Participates in disaster preparedness and response as outlined by the DPH regional/county plan, during hazardous weather, or declaration of emergency. In the event of a declared emergency employee is subject to duty and or on call on a 24 hour basis for deployment in the state. Completes other duties as assigned related to the position. Minimum And Additional Requirements State Minimum Requirements: A high school diploma. Related clerical experience may be substituted for a high school diploma. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation. Agency Additional Requirements: High School Diploma or GED with one (1) year related clerical experience or High School Diploma or GED with any amount of SCDHEC / SCDPH work experience An Associate's Degree in a Secretarial Science/related field & one (1) year clerical office experience; or a Bachelor's Degree or higher with no clerical office experience. Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the SCDPH Chief Human Resources Officer, or their delegate. Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information. REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others. STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster. DRIVING RECORD If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant, being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record. IMMUNIZATION: All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment. The South Carolina Department of Public Health offers an exceptional benefits package for Full Time Employees (FTE) positions that includes: 15 days Annual (Vacation) Leave per year 15 days Sick Leave per year 13 Paid Holidays Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information. S.C. Deferred Compensation Program available (S.C. Deferred Compensation) Retirement benefit choices * State Retirement Plan (SCRS) State Optional Retirement Program (State ORP) Enrollment in one of the listed plans is required for all Full Time Employees (FTE); please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay. HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions. Benefits For State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01 Employment Authorization and Visa Sponsorship Applicants must be legally authorized to work in the United States at the time of hire and must maintain valid work authorization throughout the duration of their employment. This agency does not sponsor employment-based visas, including but not limited to H-1B visas, nor does it provide sponsorship for permanent residency or other employment-based immigration benefits now or in the future. Individuals who are authorized to work in the United States under Optional Practical Training (OPT) through a valid F-1 student visa may apply, provided they possess current employment authorization and do not require employer sponsorship to continue working in the United States at any point during employment. All offers of employment are contingent upon verification of identity and eligibility to work in the United States in accordance with federal law. This agency complies with all applicable federal employment eligibility verification requirements. By submitting this application, I certify that I am legally authorized to work in the United States and will not require employer sponsorship for a work visa now or at any time during employment. Yes No 02 Do you have a high school diploma? Related clerical experience may be substituted for a high school diploma. Yes No 03 Which of the following best describes your relevant work experience? No relevant experience. 1 - 2 Years. 3 - 5 Years. 5+ Years. Equivalent combination of education and experience. 04 Are you currently working for or have ever worked for South Carolina Department of Health and Environmental Control (SCDHEC) or South Carolina Department of Public Health (SCDPH)? Yes No 05 If you answered "Yes" to question four (4), what location? If you are not currently or have never worked for SCDHEC / SCDPH, please type "N/A" below. 06 Would you be willing to accept a salary within the hiring range of $32,875 - $49,100? Yes No 07 All new employees who are healthcare providers will be required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, varicella, Hepatitis B prior to beginning employment. Are you willing to receive these vaccines or provide documentation of immunity? Yes No 08 In accordance with the State's Disaster Plan, which includes hazardous weather, SCDPH employees may be required to work in times of an emergency or disaster. Will you be able to meet this requirement? Yes No 09 Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. The application and not an attached resume will be reviewed to determine if an applicant has met the qualifications for the position. I have read and understand this statement. Yes No 10 Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and understand this statement. Yes No 11 If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record. I have read and understand this statement. Yes No 12 State NEOGOV Website (jobs.sc.gov) LinkedIn, Twitter, Facebook Employee Referral/Agency Recruiter College Job Board Job Fair External Job Board (SC Works, Indeed, Association) Other Required Question #J-18808-Ljbffr State of South Carolina