PRE-AUTHORIZATION SPECIALIST - DIAGNOSTIC IMAGING

Job Description

Job Description

Tri-State Orthopaedics & Sports Medicine is an independent, well-respected and busy orthopaedic group reaching a milestone this year after providing the Pittsburgh region with the most advanced orthopaedic care for a variety of orthopaedic conditions and injuries for the past 50 years. As we prepare for the future, we are actively recruiting for a full-time Diagnostic Imaging Pre-Authorization Specialist to join our ever-expanding Practice.Responsibilities:Reviewing clinical notes for required content, verifying insurance benefits, submitting requests through payer portals and tracking statuses to prevent delays in care and/or denied claimsCompleting and processing prior insurance authorizations for MRI/CT scans for all Providers in the practiceProactively monitoring, including tracking pending imaging requests and actively providing information to the insurance companies as needed for approval and addressing problems/concerns before they impact patient careObtaining and scheduling STAT/URGENT imaging prior authorizations for necessary examsAssisting and communicating authorization status with providers, imaging facilities, clinical staff and patientsFacilitating peer-to-peer conversations, reviews or appeals for denied authorizations with insurance companies and Providers and addressing inquiries from Providers, staff and patientsRemaining current with payer guidelines and authorization requirementsReturning patient and imaging facility phone calls and email correspondence in a timely manner; answering basic imaging prior authorization-related questions regarding the processMaintaining confidentiality and complying with HIPAA regulations Requirements:Candidates must possess strong telephone and computer skills and demonstrate the ability to provide exceptional customer service with a positive and upbeat attitude in a fast-paced practice environment. Understanding of basic medical terminology and medical office experience required.Qualifications:High school diploma or equivalent; associate degree or medical certification is a plusOne to two years of experience in medical billing, insurance verification, or prior authorizationsKnowledge of CPT and ICD-10 medical codingFamiliarity with medical terminology for radiology and advanced imaging is a plusStrong computer literacy and experience with electronic health record (EHR) systems