Executive Director, Data Platform Product Lead - Merchant Services

Product Director In Data Platform

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director in Data Platform, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

As the Data Platform Product Lead, you will drive the vision, strategy, and execution for a scalable, secure, and high-performance data platform. You'll enable internal and external clients to access, analyze, and operationalize data through robust APIs, self-service tools, and managed services. Your leadership will ensure the platform is engineered for extensibility, reliability, and compliance, supporting diverse analytics and reporting needs across the payments ecosystem.

Job responsibilities

• Lead the design and delivery of a cloud-native, modular data platform (e.g., leveraging Snowflake, AWS/Azure, SQL, Python, Tableau, Alteryx) that supports multi-tenant, self-service analytics and data productization.
• Define and implement platform APIs, data pipelines, and integration patterns to enable seamless onboarding, ingestion, and consumption of merchant, network, and issuer data.
• Champion automation, scalability, and resilience in platform operations, including CI/CD, monitoring, and incident response.
• Develop and commercialize platform capabilities as managed services, including "insights as a service," reporting, and data enrichment.
• Establish reusable data assets, visualization standards, and self-service tools for internal product teams and merchant clients.
• Drive adoption through clear service packaging, pricing, and value realization frameworks.
• Set and enforce standards for data quality, metadata, lineage, and model lifecycle management.
• Govern source onboarding, integrations, and pipelines to ensure secure, compliant, and analytics-ready data delivery.
• Embed robust risk management, privacy, and regulatory controls, with audit-ready documentation.
• Partner with engineering, data science, and architecture teams to deliver platform features and enhancements.
• Build and mentor a high-performing team of product managers, data engineers, and analytics leaders.

Required qualifications, capabilities, and skills

• 10+ years of experience in data platform engineering, product management, or technology leadership, preferably in payments, merchant acquiring, or financial services.
• Deep technical expertise in cloud data platforms, distributed systems, and analytics toolchains (Snowflake, AWS/Azure, SQL, Python, Tableau, Alteryx).
• Proven experience designing and delivering platform-as-a-service solutions, including API management, self-service enablement, and managed data products.
• Strong understanding of data governance, security, and compliance in regulated environments.
• Track record of leading cross-functional teams, driving platform adoption, and commercializing data services.
• Engage with internal and external stakeholders to align platform strategy, communicate technical roadmaps, and drive adoption

Preferred qualifications, capabilities, and skills

• Recognized thought leader in data platform or PaaS domains.
• Experience with platform automation, CI/CD, and DevOps practices.
• Experience with AI Acceleration to build market ready platforms.
• Expertise in data quality, metadata, lineage, and model deployment best practices.
• Familiarity with experimentation, A/B testing, and measurement frameworks.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.