Senior HR Generalist | Advisory

Job Title

HR Service Delivery

Essential Functions and Primary Duties

HR Service Delivery

• Provide first-level HR support to Career Advisors and employees
• Support HR systems and processes, including Human Resources Information System (HRIS), Payroll, Flexible Work Arrangements, Education Reimbursement, and other HR tools/processes
• Initiate change requests in support of day-to-day business activities as directed
• Oversee and execute onboarding and offboarding activities
• Manage HR case intake by documenting employee/manager requests, tracking status to resolution, and escalating issues

Employee Relations & Workforce Administration

• Support Employee Relations (ER) matters by responding to employee concerns, conducting investigations, and escalating complex issues as appropriate
• Administer performance management cycles by supporting tool navigation, timelines, communications/routing, and completion tracking

Projects, Engagement & Internship Coordination

• Provide administrative and project support by coordinating project plans and timelines, maintaining documentation, ensuring data quality and audit readiness, and supporting special initiatives and business-unit-specific requests
• Support employee engagement efforts by coordinating communications, events, survey administration, and action tracking; compile participation metrics and summarize themes as needed
• Coordinate internship program administration by partnering with recruiting and managers on logistics and milestones and supporting intern onboarding/offboarding, check-ins, and issue escalation

Analytics

• Maintain and analyze HR reports and operational metrics (e.g., turnover, headcount, leaves of absence (LOAs), ER activity, requisitions, and performance-cycle completion)
• Leverage AI and automation tools to improve efficiency, accuracy, and scalability of HR processes

Preferred Qualifications

• Experience with performance management tools and end-to-end performance management processes
• Experience using Microsoft Copilot or other AI tools to support HR work and improve process efficiency
• Experience supporting California-based employees, including familiarity with applicable state employment requirements
• Desire to grow and apply a strategic HR skill set (e.g., workforce planning, organizational effectiveness, change support)
• Experience with Predictive Index or similar behavioral assessment tools

Minimum Qualifications

• High School diploma or GED required
• 3 years experience as HR generalist
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Ability to negotiate and solve problems
• Able to work in team environment
• Proficient in applicable technology
• Strong organizational skills, time management and multi-tasking ability and prioritizing
• Ability to travel as required by business needs

About Us

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.