Office Manager

Rural Health Clinic Manager

The Rural Health Clinic Manager is responsible for managing the daily operations and clinical functions of the Rural Health Clinics. This role works collaboratively with providers, medical staff, and senior leadership to support high-quality, patient-centered care. Also provides direct supervisory oversight for nursing and support staff while ensuring compliance with all organizational policies, Rural Health Clinic regulations, in alignment with the philosophy, goals, and objectives of Cozad Community Health System.

Essential Duties and Responsibilities

This description intends to describe the general nature and level of work performed by employees assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides a purposeful, patient- and family-centered partnership with the healthcare team that facilitates a seamless patient experience.
• Collaborates with providers and staff to coordinate medical and nursing management of patient care.
• Designs and implements onboarding and training programs for new clinical staff; regularly evaluates clinical skills and provides coaching and professional development.
• Ensures compliance with regulatory, licensure, accreditation, and Rural Health Clinic requirements.
• Assists with the development, review, and implementation of clinical policies and procedures.
• Helps develop operational plans and contributes to budget preparation and monitoring.
• Supports quality improvement initiatives and tracks performance metrics related to patient care, safety, and satisfaction.
• Oversees staff scheduling and day-to-day operations to ensure efficient clinic flow and patient access.
• Maintains collaborative relationships with physicians, advanced practice providers, and all clinic staff.
• Promotes a culture of teamwork, accountability, and continuous improvement.
• Ensures compliance with regulatory, licensure, and accreditation requirements.
• Follows all HIPAA guidelines and promotes and ensures patient safety.
• Fulfills mission statement by performing job duties with a high level of customer service while contributing to a positive and professional environment.
• Special projects and other duties as assigned.

Supervisory Responsibilities

Manages employees in the Rural Health Clinics, including RNs, LPNs, Medical Support Assistants, and support staff. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Partners with the Director of Rural Health Clinics to align staffing and clinic operations with organizational goals

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to handle or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Ability to operate a motor vehicle and complete errands based on business needs.

Work Environment

While performing the duties of this job, the employee regularly works in an office setting. The noise level in the office and clinic environment is usually moderate.

Equal Employment Opportunity

Cozad Community Health System is committed to hiring and developing the most qualified employees from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Cozad Community Health System, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law.

Requirements

Education and/or Experience

Bachelor's Degree in Healthcare Management, Nursing, or related field or equivalent experience. Two years' experience in healthcare or clinical setting.

Licensure/Certification

Current Registered Nurse (RN) licensure in the State of Nebraska (preferred).

Basic Life Support (CPR)