VERIFICATION SPECIALIST:

Verification Specialist / Call Center Representative

KENTECH Consulting Inc. is seeking a detail-oriented, hardworking, and team-focused Verification Specialist / Call Center Representative to support accurate and timely background verifications. This role requires strong communication skills, professionalism, and the ability to manage a high volume of outreach efficiently.

Key Responsibilities:

• Verification and Outreach, contact employers, educational institutions, and references to verify candidate information.
• High-Volume Calls, conduct 70 or more clear and professional phone calls each day to collect required verification details.
• Multi-Channel Communication, gather and confirm information by phone, fax, and email while ensuring accuracy.
• Data Research and Accuracy, retrieve and verify data from various websites and databases to support background checks.
• Client Updates and Reporting, provide timely updates on verification progress and maintain detailed records.
• Team Collaboration, support team goals by assisting with additional tasks as assigned.

Qualifications and Experience:

• Two or more years of experience in call center or customer service roles and one or more years in an office environment.
• College Degree (preferred), Criminal Justice, Pre-Law, Paralegal, Journalism, or Political Science, or three or more years of relevant work experience.
• Fast and Accurate Typing, minimum 50 words per minute with strong accuracy.
• Security Clearance Requirement, must be able to pass background checks to obtain a Permanent Employee Registration Card (PERC).

Soft Skills:

• Strong Communication, professional, clear, and client-focused verbal and written communication.
• Organized and Detail-Oriented, able to manage multiple verifications and meet deadlines.
• Quick Problem Solver, adaptable and resourceful when resolving verification challenges.
• Team Player, comfortable working in a fast-paced, team-oriented environment with a customer-first approach.

Why Join KENTECH?

• Remote and Flexible, work from anywhere while supporting a global team.
• Professional Growth, gain valuable experience in background verification and compliance.
• Impactful Work, play a key role in helping organizations make informed hiring decisions.

KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and remain committed to fostering an inclusive workplace.